Lead Management

Question 1

Which objects are typically added as campaign members?

Answer 1

Accounts, Contacts, Leads

Question 2

What can be used to quickly add many leads, contacts or accounts to a campaign?

Answer 2

Report

Question 3

When using Lightning Data, what button can be used on manually selected records to compare field values between Salesforce and the data service provider?

Answer 3

Check for New Data

Question 4

When using Lightning Data, can records be updated from a list view?

Answer 4

No

Question 5

When using Lightning Data, how can data integration rules be used?

Answer 5

Data integration rules can be set up to automatically update data on a frequency defined by the data service provider.

Question 6

What is the most efficient way to email campaign members?

Answer 6

Use the Send List Email action from the Campaign member view.

Question 7

What list views contain the Send List Email action

Answer 7

Lead, Contact, Campaign Member

Question 8

What are social business rules used for?

Answer 8

Used for choosing how inbound social content is processed in Salesforce.