Application of Product Knowledge II Flashcards

1
Q

What type of forecast roll-up utilizes opportunities from multiple forecast categories?

A

Cumulative

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2
Q

Which app permission is required for forecast adjustments in Collaborative Forecasting?

A

Override Forecasts

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3
Q

What can be used with forecasting in Salesforce to display monthly or quarterly sales goals of sales reps?

A

Quotas

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4
Q

Where can territories be created, edited or deleted?

A

Territory Hierarchy

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5
Q

What are the possible states of a Territory Model?

A

Planning, Active, Archived

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6
Q

Where can users be assigned to territories?

A

Territory record

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7
Q

Where can users view the territories assigned to an account

A

Account record: Assigned territories related list

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8
Q

In Lightning Experience, which option can a user select in the Filters pan of an opportunity report to view all the opportunities assigned to their territores?

A

My territories’ opportunities

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9
Q

When Enterprise Territory Management is enabled, which forecast type can be used in Collaborative Forecasting to enable territory forecasts?

A

Opportunities by Territory and Products by Territory

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10
Q

When Enterprise Territory Management is enabled, how can records owned by users in a territory be shared with users in another territory?

A

Set up a sharing rule based on users in a territory

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11
Q

If using Collaborative Forecasting and Enterprise Territory Management, how can forecasting managers delegate forecast access to other users?

A

Using the forecast sharing feature

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12
Q

In Salesforce Classic, how can a user manually share a record with members of a territory?

A

By using the Sharing button on the record and searching for the territory.

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13
Q

Which two options are available for allowing users to access the opportunities that are associated with a territory’s child territory?

A

View and View and Edit

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14
Q

Where can the label of the Territory object be renamed?

A

Rename Tabs and Labels page in Setup

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15
Q

What can be used to track a customer’s request for returning or reducing a product from an activated order?

A

Reduction order

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16
Q

Which related list on an order detail page shows the associated price book?

A

Order Products

17
Q

Which records can an order be associated with?

A

Account, Opportunity, Quote, Contract

18
Q

Which schedule is suitable when a customer makes regular payments but receives the product once?

A

Revenue schedule

19
Q

Where can default product schedules be added in Lightning Experience?

A

Product detail page

20
Q

Which capabilities related to product schedules are available for opportunity products in Lightning Experience?

A

Schedules for opportunity products can be established, re-established, updated and deleted.

21
Q

Which type of currencies can be used in currency amount fields on opportunities?

A

Active currencies

22
Q

Which currency is used for the primary amount field on opportunities?

A

Default corporate currency or the selected currency

23
Q

Which date field on opportunity records is used for displaying converted currency amounts?

A

Close date

24
Q

What does the primary currency reflect in a report?

A

The default corporate currency or the currency selected for the record.

25
Q

What is overridden by a record currency in a report if it has been selected for a record?

A

Corporate currency

26
Q

Which filter can be used to change the currency in the Converted column of a report?

A

‘Show’ filter

27
Q

What is the relationship to orders and reduction orders?

A

Multiple reduction orders can be related to one order but one reduction order cannot be related to multiple orders.

28
Q

Where is the ISO currency code displayed when multiple currencies is activated?

A

In front of every currency amount

29
Q

What type of variable can be used in a Flow to store a record that is passed to a Flow from a quick action or Lightning page.

A

A RECORD variable named “recordId” that is marked “Available for input”.

30
Q

What are the Categories and Stages for cumulative forecasts?

A
  1. Open Pipeline = Pipeline + Best Case + Commit
  2. Best Case = Best Case + Commit + Closed
  3. Commit = Commit + Closed
  4. Closed Only = Closed
31
Q

What type of email template can access information from related records?

A

Visualforce template