Last bits

Question 1

Discuss the importance of EDI within healthcare.

Answer 1

Improves patient outcomes - increased engagement due to tailored care/ increased rapport

Increased workforce diversity - more varied skills

Compliance with legal + ethical standards

Patient-centred care

Question 2

Explore the importance of cultural competency

Answer 2

Better patient outcomes:
- Tailored care (e.g. understanding religious beliefs/ values)

Increased patient satisfaction:
- Hollistic care (e.g. spiritual conversations)
- Overcoming barriers (e.g. being able to advocate for people of different cultures)

Reducing healthcare disparities:
- Increased access to care
- Increased prevention/ education

Question 3

Discuss the importance of leadership in healthcare

Answer 3

Better patient outcomes
More efficiency in a service
Better patient safety
More collaboration
Better crisis management

Question 4

Discuss the relevance of the clinical governance pillars to physio services

Answer 4

Patient safety
Clinical effectiveness
Quality improvement

Question 5

Describe the audit process

Answer 5

Planning -> Data collection -> Analysis -> Findings report -> Implementation -> Re-Audit

Question 6

Types of leadership styles NQPs may adapt to

Answer 6

Situational - prioritising workload

Autocratic - having autonomy over decision making

Compassionate - understanding and listening to view of other professionals

Coaching - mentoring/ managing students

Self- leadership - CPD