L5: VARIOUS STRATEGIES TO AVOIC COMM BREAKDOWN

Question 1

Use of words in sharing information with other people; both spoken and written comm

Answer 1

Verbal Comm

Question 2

6 Barriers in Verbal Comm

Answer 2

(1) People
(2) Mores - Values
(3) Opinion & Beliefs
(4) Topic
(5) Communicative Situation
(6) Language Choice

Question 3

Which VC Barrier: have poor infirmities - hearing, eyesight, stutter

Answer 3

People

Question 4

Which VC Barrier: Values, customs, behaviors that re accepted in particular group

Answer 4

Mores

Question 5

Which VC Barrier: the sender and speaker have opions and beliefs to culture and gender

Answer 5

Opinion and Beliefs

Question 6

Which VC Barrier: Vagueness, complexity, emotional pull, or hidden agenda

Answer 6

Topic

Question 7

Which VC Barrier: There may be ‘noise’ in he phys setting or within the participants themselves

Answer 7

Communicative Situation

Question 8

Which VC Barrier: Some words used by the speaker may mean different things to others (e.g. spanish to tagalog words)

Answer 8

Language Choice

Question 9

Transmitting msgs without using words; visual cues

Answer 9

Non-verbal Communication

Question 10

9 Examples of NVC

Answer 10

1. Language of gestures
2. Facial Expression
3. Langauge of Colors
4. Language of Flowers
5. Language of Space
6. Language of Time
7. Language of Touch
8. Paralanguage
9. Posture and Body Orientation

Question 11

Which NVC Example: speaker must accompany his/her speech with gestures, but one has to consider the culture of the receiver because gestures have different meanings in other places. (e.g. ph, nod means yes. mid east, nod means no)

Answer 11

Language of Gestures

Question 12

Which NVC Example: face expresses emotions

Answer 12

Facial Expression

Question 13

Which NVC Example: ppl choose colors based on their associated meaning. (e.g. boys wear blue, girls wear pink, red for celebration, black for grieving, white for acceptance)

Answer 13

Language of Colors

Question 14

Which NVC Example: flowers say what we cannot say. in ph, when men give flowers to women, it reflects their reference to women as delicate and feminine. “special treatment”

Answer 14

Language of Flowers

Question 15

Which NVC Example: Proxemics. Highest position in companies = biggest and best location and office. Distance can express degree of intimacy and individual acceptance.

Answer 15

Language of Space

Question 16

Which NVC Example: Chronemics. Someone in authority may show that their time is more important than that of the visitors by making them wait.

Answer 16

Language of Time

Question 17

Which NVC Example: Haptics. One of the most powerful types of NVC. Contact b/w sender & receiver

Answer 17

Language of Touch

Question 18

Which NVC Example: accompany NV elements of speech. Emphasizes emotion, attitude, emphasis in VC

Answer 18

Paralanguage

Question 19

Which NVC Example: How one stands or sits

Answer 19

Posture and Body Orientation