l2 Flashcards

1
Q

guides its mission, vision, and daily operations. defines the core
values and principles that underpin all aspects of patient care, staff interaction, and organizational behavior.

A

philosophy

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2
Q

Place the patient at the center of all
decision-making.

A

Patient-Centered Care

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3
Q

Maintain the highest ethical standards in
all interactions.

A

Ethical Conduct

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4
Q

Strive for excellence in all aspects of care

A

Quality and Safety

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5
Q

Contribute to the well-being of the surrounding
community.

A

Community Engagement

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6
Q

outlines its aspirations for the
future

A

vision

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7
Q

defines its purpose and
how it aims to achieve its vision.

A

mission

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8
Q

serve as guiding principles for all
stakeholders.

A

vision and mission

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9
Q

To be a leading healthcare provider,
recognized for its exceptional quality,
innovation, and patient experience.

A

vision

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10
Q

To provide comprehensive, compassionate,
and patient-centered healthcare services to
the community, fostering health and well-
being.

A

mission

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11
Q

encompass a range of departments responsible for the hospital’s day-to-day operations and management. These services ensure efficient workflows,
financial stability, and a smooth patient experience.

A

Administrative Services

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12
Q

provides strategic
direction and oversight for
the hospital. It is
responsible for setting
policies and approving
budgets.

A

Governing Board

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13
Q

manages the day-to-day
operations of the hospital,
including staffing,
finances, and facilities. It
ensures smooth running of
the hospital.

A

Hospital Administration

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14
Q

manages the
process of admitting
patients to the hospital,
collecting information, and
coordinating with other
departments.

A

Admissions

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15
Q

play a vital role in a modern hospital, managing patient data, facilitating communication, and streamlining processes. These systems contribute to
improved patient care and efficiency.

A

Information Systems

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16
Q

Securely store and manage patient health
information.

A

Electronic Health Records (EHR)

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17
Q

Integrate various departments and
systems for a comprehensive view of
patient care.

A

Hospital Information System (HIS)

18
Q

Provide evidence-based
recommendations and alerts to clinicians

A

Clinical Decision Support Systems (CDSS)

19
Q

ensures the hospital has access to
necessary equipment, supplies, and
pharmaceuticals.

A

Procurement

20
Q

manages financial
records, budgets, and reimbursements, ensuring
financial stability and accountability.

A

accounting

21
Q

Procurement ensures the hospital has access to
necessary equipment, supplies, and
pharmaceuticals. Accounting manages financial
records, budgets, and reimbursements, ensuring
financial stability and accountability.

A

Procurement & Accounting

22
Q

3 steps of Procurement & Accounting

A

Vendor Selection, Contract Negotiation, Inventory Management

23
Q

Evaluating and selecting vendors for
various goods and services.

A

vendor selection

24
Q

Negotiating favorable terms with vendors to
secure optimal pricing and quality.

A

contract negotiation

25
Maintaining adequate stock levels to meet the hospital's needs.
Inventory Management
26
provide essential services that enable the hospital to function smoothly. These services contribute to the overall well-being of patients, staff, and visitors.
support services
27
Providing nutritious meals for patients, staff, and visitors.
food services
28
Maintaining a clean and safe environment for patients and staff.
Environmental Services
29
Ensuring proper maintenance of hospital buildings and equipment.
Facilities Management
30
Providing a secure environment for patients, staff, and visitors.
security
31
responsible for managing the hospital's workforce, recruiting and retaining talent, and ensuring employee satisfaction and well-being. It plays a critical role in building a high-performing team
human resources
32
3 steps for human resources
Recruitment, Training and Development, Performance Management
33
Identifying and attracting qualified candidates for various roles
Recruitment
34
providing training and development opportunities to enhance employee skills
training and development
35
evaluating employee performance and providing feedback for growth
performance management
36
encompass all clinical care provided by the hospital, including diagnosis, treatment, and rehabilitation. These services are the core of the hospital's function and are provided by a team of skilled professionals.
Medical Services
37
diagnose and treat patients, providing medical expertise and guidance.
Physicians
38
include nursing care, patient monitoring, and the administration of medications.
Clinical Services
39
include laboratory testing, radiology, and pharmacy services
Clinical Support Services
40
ensures a seamless and efficient delivery of healthcare services, from patient admissions to medical treatment and discharge. By understanding the structure and function of each department, stakeholders can better appreciate the complex yet coordinated nature of hospital operations.
hospital's organization