L16: Agile UX: Conceptual Models

Question 1

Users acquire mental models through:

Answer 1

1. Interaction

2. Explanation

Question 2

Two types of mental models?

Answer 2

1. Functional- knowing what to do but not why (eg. shutting down PC before switching off)
2. Structural- understanding the components and their relationships (why) - allows us to solve problems

Question 3

Conceptual models are primarily:

a. Functional
b. Structural
c. Conscriptive

Answer 3

b. Structural

Question 4

What are the benefits of building a users’ conceptual model for a solution?

Answer 4

1. Enhance understanding of the representative system.
2. Promote efficient conveyance of system details between team members.
3. Provide a point of reference for system designers to gather system specifications.
4. Document the system for future reference.

Question 5

The user model of a system is always different from the domain model since the purpose of a user interface is

Answer 5

to hid unnecessary details

Question 6

Which of the following is NOT true of user models?

a. They are usually simpler than domain models
b. They are independent of visual representation
c. They provide the same level of detail during all phases of development

Answer 6

c. They provide the same level of detail during all phases of development

Question 7

Domain models

Answer 7

What the user sees

Question 8

User models

Answer 8

What the back end designers see

Question 9

conceptual modeling

Answer 9

used as a way to describe the physical or social aspects of the world in an abstract way.

Question 10

In conceptual models, views describe…?

Answer 10

Dialogs, popups, panels and pages

Question 11

All of the terms used in conceptual model should be:

a. Acceptable to and understood by users
b. Understood by design teams only
c. Acceptable to stakeholders

Answer 11

a. Acceptable to and understood by users