L06: Organization Structure and Innovation CH09

Question 1

Three forms of Innovation (PPB)

Answer 1

Product
Process
Business model innovation

Question 2

Whats the difference between Sustainable and Green Innovation

Answer 2

Lower environmental impacts vs Lower carbon footprint

Question 3

Explain Social Business Innovation

Answer 3

Using micro-credit lending to fight poverty

Question 4

Explain Social Entrepreneurship

Answer 4

Solve pressing social problems

Question 5

What are the five steps of innovation (IDEAS)

Answer 5

Imagining
Designing
Experimenting
Assessing
Scaling

Question 6

Commercializing Innovation

Answer 6

Turning new ideas into profits through sales or cost reduction

Question 7

Four steps to product innovation (II-FF)

Answer 7

Idea creation
Initial Experimentation
Feasibility Determination
Final application

Question 8

What is disruptive innovation

Answer 8

FACEBOOK / INSTRAGRAM / AMAZON

The creation of an innovative product that disrupts the competition and past practices

Question 9

Change leader vs Status Quo Managers

Answer 9

Millennial vs Baby Boomer

Change leaders more supportive of creativity and change vs NOT

Question 10

What is Top Down Change

Answer 10

Strategic and comprehensive change from top management

Question 11

Bottom-UpChange

Answer 11

Change from from all parts of the organization NOT just top management

Question 12

Difference in Integrated Change Leadership: Top-down vs Bottom-Up.

Answer 12

Top-down:
-Breaks traditional barriers

Bottom-Up:
-Builds capability for sustainable change & organized learning

Question 13

Unplanned Change vs Planned Change

Answer 13

Responding to unanticipated events
VS.
Aligning the organization with anticipated future challenges

Question 14

What are the 5 Organizational targets for change (TPCTS)

Answer 14

Tasks
People
Culture
Technology
Structure

Question 15

Lewins 3 Phases of planned change

Answer 15

Unfreezing
-Create a felt need for change
Changing
-Implement Change
Refreezing
-Stabilize Change

Question 16

What is Force-coercion strategy of change

Answer 16

Uses power bases of legitimacy, rewards and punishments to induce change

Question 17

What are the 3 strategies of managing change

Answer 17

Force-coercion
Rational persuasion
Shared Power

Question 18

What is Rational persuasion strategy of change

Answer 18

Change through persuasion backed by special knowledge

Question 19

What is Shared power strategy of change

Answer 19

Engages people in a collaborative process of identifying values, assumptions, and goals to emerge change

Question 20

Reasons for people resisting change

Answer 20

Fear of the unknown
Disrupted habits
Loss of confidence
Loss of control

Question 21

Checklist for dealing with resistance to change

Answer 21

Benefits
Compatibility
Simplicity
Triability
-People to slowly try the change

Question 22

Organizational Development (OD)

Answer 22

Application of behavioral science in a systematic and long-range effort to improve organizational effectiveness

Question 23

What are the goals of Organizational Development (OD)

Answer 23

Focus on task completion
Focus on the way people work together
Develop organization members’ capacity for self-renewal