L02 Communication and Globalization Flashcards
Communication and Globalization
- Essential in one’s life
- Build good relationships
- Provide opportunities
- Creates a productive working environment
- Strengthens one’s confidence
Communication Skill
Communication and Globalization
Interconnectedness and interdependence of business, industry, education, and people around the world
Globalization
Communication and Globalization
Predominates _ and _ interactions today
Globalization
- Economic
- Societal
Communication and Globalization
Communication became faster and easier through the aid of _ _ _
Globalization
Modern Communication Technology
Communication and Globalization
_ and _ became a luxurious but affordable means to exchange and integrate culture
Globalization
- Tourism
- Travel
Communication and Globalization
_ and _ have flourished to a great extent by opening the world market allowing local companies to expand internationally
Globalization
- Business
- Industry
Culture and Intercultural Communication
System of shared values, beliefs, attitudes, and norms that guide what is considered appropriate among an identifiable group of people
Culture
Culture and Intercultural Communication
Interactions that occur between people whose cultures are so different from one another
Intercultural Communication
Culture and Intercultural Communication
Psychological discomfort when engaging in a new cultural situation
Culture Shock
Key Terms to Remember
Process of adjustment to the dominant culture
Acculturation
Key Terms to Remember
Gradual acquisition of the characteristics and norms of a culture
Enculturation
Key Terms to Remember
Process of giving up cultural traditions and adopting the social customs of the dominant culture of a place
Assimilation
Key Terms to Remember
Restrictions on behavior imposed by social customs
Taboo
Cultural Awareness and Sensitivity
Term used to indicate that a person is conscious of the similarities and differences within, between, and among cultures
Cultural Awareness
Cultural Awareness and Sensitivity
A person not has only been aware but also does not assign negative and positive value to differences within, between, and among cultures
Culture Sensitivity
Cultural Awareness and Sensitivity
Recognition of the universal human rights and freedom of others and is not a passive concept
Tolerance
Cultural Awareness and Sensitivity
Fostering Tolerance
- Do unto others as you would have them do unto you
- View difference as positive
- Do not blame all people
- We all share the same world
Basic Elements of Culture
Key symbol of any culture
Language
Basic Elements of Culture
Expected behavior
Norms
Basic Elements of Culture
Following the law
Norms
Formal Norms
Basic Elements of Culture
Etiquette
Norms
Informal Norms
Basic Elements of Culture
Commonly accepted standards is considered right and wrong, good and evil, fair and unfair
Values
Basic Elements of Culture
Values members profess to hold
Values
Ideal Values
Basic Elements of Culture
Values that guide aactual behavior
Values
Real Values
Effects of Globalization to Communication
3
- Increased business opportunities
- Fewer cultural barriers
- Creation of a global village
How to Become an Effective Global Communicator
6
- Express ideas effectively; verbal, non-verbal, written
- Respect cultural diversity
- Consider language barriers
- Learn how to ** localize**
- Embrace modern technology and use social media responsibly
- Analyze message received and pay attention to body language
Hofstede’s Cultural Dimensions
Degree of inequality that exists and is accepted between people with and without power
Power Distance Index
Hofstede’s Cultural Dimensions
- Do what is ordered without question
- Accept hierarchies without question
Power Distance Index
High Power Index
Hofstede’s Cultural Dimensions
- Questioning authority
- Equal distribution of power
Power Distance Index
Low Power Index
Hofstede’s Cultural Dimensions
Strength of ties that people have to others within their community
Individualism VS Collectivism
Hofstede’s Cultural Dimensions
- Value time, privacy, and freedom
- Loosely-knit society
Individualism VS Collectivism
Individualism
Highly Individualistic
Hofstede’s Cultural Dimensions
- Value group interest and harmony
- Tightly-knit society
Individualism VS Collectivism
Collectivism
Higly Collectivist
Hofstede’s Cultural Dimensions
Distribution of gender roles in society
Masculinity VS Femininity
Hofstede’s Cultural Dimensions
- Expected to adhere to gender roles
- Achievement, assertive, courage, and strength
Masculinity VS Femininity
Masculinity
High Masculine
Hofstede’s Cultural Dimensions
- Nurturing, caring, and service oriented
- Cooperation, modesty, and quality of life
Masculinity VS Femininity
Femininity
Low Masculine
Hofstede’s Cultural Dimensions
- Cultures encourage delaying gratification
- Time horizon people in societal display
Long Term Orientation VS Short Term Orientation
Hofstede’s Cultural Dimensions
- Pragmatic, modest, and thrifty
- Leisure is not separate from work
Long Term VS Short Term
Long Term Orientation
Hofstede’s Cultural Dimensions
- Principles, truth, and consistency
- Leisure is separate from work
Long Term VS Short Term
Short Term Orientation
Hofstede’s Cultural Dimensions
Extent to which people desire to predict what is going to happen
Uncertainty Avoidance Index
Hofstede’s Cultural Dimensions
- Low change tolerance
- Conservative, rigid, and structured
Uncertainty Avoidance Index
High Uncertainty
Hofstede’s Cultural Dimensions
- High change of tolerance
- Relaxed, open, or inclusive
Uncertainty Avoidance Index
Low Uncertainty
Hofstede’s Cultural Dimensions
- Extent of a society to fulfill its desires
- Societal impulse and desire control
Indulgence VS Restraint
Hofstede’s Cultural Dimensions
- Free gratification
- Spend more money
Indulgence VS Restraint
Indulgence
Hofstede’s Cultural Dimensions
- Suppress gratification
- Save money
Indulgence VS Restraint
Restraint
Hofstede’s Cultural Dimensions
Degree of inequaliyu that exists and is accepted between people with and without power
Power Distance Index
Hofstede’s Cultural Dimensions
- People understand “their place”
- Centralized organization
- Large gaps
High Power Distance
Hofstede’s Cultural Dimensions
- Power is shared and dispersed
- Flatter organization
- Supervisor = Employee
Low Power Distance
Hofstede’s Cultural Dimensions
Integrations of individuals into groups
Individualism VS Collectivism
Hofstede’s Cultural Dimensions
- Weak interpersonal connection
- Take less responsibility for other’s actions
Highly Individualistic
Hofstede’s Cultural Dimensions
- Loyal to the group they belong to
- People take responsibility for other’s actions
Highly Collectivist
Hofstede’s Cultural Dimensions
- High value in time, privacy, and freedom
- Individual rewards
- Enjoyment of challenges
Highly Individualistic
Hofstede’s Cultural Dimensions
- Building skills and be a master
- Intrinsic rewards
- Maintaining harmony
Highly Collectivist
Hofstede’s Cultural Dimensions
- Role of men and women overlap less
- Men should be assertive
- Strong egos, pride is important in status
High Masculinity
Hofstede’s Cultural Dimensions
- Role of men and women overlap more
- Modesty is virtue
- Relationship oriented
Low Masculinity
Hofstede’s Cultural Dimensions
- Pragmatic, modest, and more thrifty
- Virtues and obligations
Long Term Orientation
Hofstede’s Cultural Dimensions
- Principles, consistency, truth, religious, nationalist
- Values and rights
Short Term Orientation
Hofstede’s Cultural Dimensions
How well people can cope with anxiety
Uncertainty Avoidance Index
Hofstede’s Cultural Dimensions
- Predictable and controllable
- Conservative, rigid
- High energy society
High Uncecrtainty
Hofstede’s Cultural Dimensions
- Relaxed, open, and inclusive
- Openness to change
- Less sense of urgency
Low Uncertainty
Hofstede’s Cultural Dimensions
- Enjoys life and fun
- Optimistic
- Freedom
High Indulgence
Hofstede’s Cultural Dimensions
- Regulation of conducts
- Pessimistic
- Controlled and rigid behavior
High Restraint
