Kimberly Clarke

Question 1

Although some risks are outside our control, risk management is…

Answer 1

how we we work together to proactively identify and plan for events and to mitigate the impact to the Corporation.

Question 2

Heightened geopolitical risk

Answer 2

• Increased security risk due to immigration and terrorism activities

Question 3

Changing workforce dynamics

Answer 3

• Higher turnover among millennial workers
• Utilization of contingent workers
• Inability to attract e-commerce talent

Question 4

Expansion of litigious culture globally

Answer 4

Increase in non-US lawsuits, including class actions

Question 5

Technological advancement

Answer 5

• New medical technology eliminates need for a K-C product (e.g. medical breakthrough in incontinence)
• Sophistication of cyber attacks and data hacking

Question 6

Pandemic

Answer 6

Manufacturing operations and/or supply chain disrupted by widespread infections

Question 7

you must __________ to understand the risks

Answer 7

visit locations

Question 8

Risk Management:

Answer 8

– Insurance provisions
– Indemnity language
– Evaluating risk factors • Low,MediumorHigh

Question 9

What terms should not be changed?

Answer 9

– Consequential damage coverage

– Waivers of subrogation

Question 10

building our crisis management capability

Answer 10

1) Goal is to enable to business to effectively work through a crisis
2) New approach to crisis management provides the business:
– A central office to call when a crisis occurs
– Process and tools to use in all crisis situations
– Standard work to ensure teams are prepared

Question 11

demand for training continues to grow

Answer 11

• Increased requests for Smart Risk Assessments
• Risk management training remains in demand
• North American Armed Intruder Training developed in 2016
• BCP training rollout in Q3 2017
• Continual management of $33B in insurable values