KF Chapter 8 Flashcards
Formal groups
Assigned by organizations for their managers to accomplish specific goals.
Informal groups
Exists when the members’ overriding purpose of getting together is friendship or a common interest.
Role
A set of expected behaviors for a particular position
Group role
A set of expected behaviors for members of the group as a whole
Task roles
Enable the work group to define, clarify, and pursue a common purpose
Maintenance roles
Foster supportive and constructive interpersonal relationships.
Norm
An attitude, opinion, feeling, or action-shared by 2or more people that guides behavior
Group development process
- Forming (how do I fit in?/why are we here?)
- Storming (what’s my role here?/who does what?)
- Norming (expectations form others?/can we agree as a team?)
- Performing (how do I do my best?/ can we do it properly?)
- Adjourning (what’s next?/can we help other to transition out?)
Group cohesiveness
Goes under stage 3, norming in the group development process.
“We feeling…” That binds members of a group together.
Team
A small number of people with complimentary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.
Needs to have leadership, accountability, purpose, problem solving, and effectiveness.
Social loafing
The tendency for individual effort to decline as group size increase
Hybrid rewards
Included both team and individual components.
3Cs of team players
Committed, collaborative, competent
How to build a effective tram quickly?
- Break the ice
- Don’t reinvent the wheel
- Communicate a purpose and a plan
- Play to strengths
- Clarify decision making
- Information is essential- make it flow
Self-managed teams
Groups of workers who are given administrative oversight from their task domains
Ex. Google X.
