KF Chapter 8 Flashcards
Formal groups
Assigned by organizations for their managers to accomplish specific goals.
Informal groups
Exists when the members’ overriding purpose of getting together is friendship or a common interest.
Role
A set of expected behaviors for a particular position
Group role
A set of expected behaviors for members of the group as a whole
Task roles
Enable the work group to define, clarify, and pursue a common purpose
Maintenance roles
Foster supportive and constructive interpersonal relationships.
Norm
An attitude, opinion, feeling, or action-shared by 2or more people that guides behavior
Group development process
- Forming (how do I fit in?/why are we here?)
- Storming (what’s my role here?/who does what?)
- Norming (expectations form others?/can we agree as a team?)
- Performing (how do I do my best?/ can we do it properly?)
- Adjourning (what’s next?/can we help other to transition out?)
Group cohesiveness
Goes under stage 3, norming in the group development process.
“We feeling…” That binds members of a group together.
Team
A small number of people with complimentary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.
Needs to have leadership, accountability, purpose, problem solving, and effectiveness.
Social loafing
The tendency for individual effort to decline as group size increase
Hybrid rewards
Included both team and individual components.
3Cs of team players
Committed, collaborative, competent
How to build a effective tram quickly?
- Break the ice
- Don’t reinvent the wheel
- Communicate a purpose and a plan
- Play to strengths
- Clarify decision making
- Information is essential- make it flow
Self-managed teams
Groups of workers who are given administrative oversight from their task domains
Ex. Google X.
3 components need to have able to have a successful self-managed team?
Competence, clear goals and expectations, and shared values
Cross-functionalism
When specialist form different areas/department/majors are out on the same team .
Virtual team
Work together over time and distance via technology to combidn effort and achieve common goals
Ex. Skype, FaceTime, oovoo
3 forms of trusts
- Contractual trust- trust of character
- Communication trust-trust of disclosure
- Competence trust- trust of capability
What are 3Cs of a effective team?
Charters and strategies, composition, and capacity
Charters (effective team)
Describe how the team will operate.
Ex, processes for sharing info and decision making
Strategy (effective team)
Deliberate plans that outline what exactly the team is to do.
Ex. Goal setting and individual responses.
Composition (effective team)
Describes the collection of jobs, personalities, knowledge, skills, ability and experience of team members.
Capacity (effective team)
Adaptability
Important to meet changing demands and to effectively transition members in and out
Group
2 or more freely interacting individuals that shares norms, goals and have a common identity,
What are some benefits of groups for the individual?
- greater availability of, and access to, resources
- affiliation
- security and protection
- self esteem and sense of identity
- problem solving
What are some benefits of groups for the organization?
- tasks accomplishment
- increased creativity and innovation
- increase collaboration
- usually better decision making
- help socialize newcomers
What are some roles played under Task-oriented roles?
Initiator, energizer, information seeker, opinion giver, elaborator, evaluator, recorder
What are some roles that can go under maintenance roles?
Harmonized, compromiser, encourager, expediter, gatekeeper, commentator
What are some roles that can go under individual roles?
Blocker, recognition seeker, dominator , evader
What’s punctuated equilibrium model?
- first meeting
- inertia(doing very little)
- increased level of activity
- more inertia in behavior until close to deadline
- frenzied activity to complete project
What’s obedience to authority?
By Milgram.
Shock people when they get question wrong….
