KF Chapter 1 Flashcards
Hawthorne Studies
By Elton Mayo
Think about what’s the perfect conduits for higher productivity
Ex.room lighting, temperature
Two studies/scientists focused on the human behavior factor?
- Mary Parker Follett(first female)
- Elton Mayo “The Human problems of an Industrial Civilization”
What makes human capital a source of competitive advantage?
- Value
- rareness
- not easily imitated
- not easily substituted or replaced
- organization able to successfully utilize the resource
Individual human capital
Factors such as visions and aspirations; knowledge, technical and social skills; confidence; enthusiasm; motivation and commitment; honest and integrity; persistence and etc.
it’s not given!!
Social capital?
Factors such as shared goals; shared values and culture; trust , mutual respect; engagement; team effectiveness and etc.
It’s not given!!!!
What are the two primary elements of strategic management?
Strategy formulation and strategy implementation
What is strategic management?
A plan for integrating goals, tactics, policies and actions into a meaningful whole.
What are the elements in Strategy Formulation?
Vision, mission, goals, strategic plan.
SWOT analysis?
Internal analysis- Strengths, weaknesses
External analysis-opportunities, threats
What’s the name of the one approach to strategy implementation?
Galbraith’s star model
What’s Galbraith’s Star Model?
5 critical elements of organization functioning:
Strategy, structure, system and processes, metrics and rewards, people.
What are some of the corporate social responsibility?
- Make a profit consistent with expectations for intentions like business to fulfill economic responsibilities
- Obeying both host country and international law
- Acting ethically by considering both host country and global standards
- Being good corporate citizens and fulfilling the host country’s expectations for philanthropic responsibilities
What are some ways to improve the ethical climate?
- Demonstration of ethical behavior from leaders
- Careful recruitment and selection of new employees
- Developing a meaningful and real code of ethics
- Training employees to better deal with ethical issues
- Use operant conditions to drive ethical behavior
- Incorporate structural mechanisms to deal with ethics issues
What are some of the current issues with HRM?
- Merger and acquisitions(cultural fit)
- offshoring(paying someone to do it)
- downsizing/right sizing
- business process outsourcing
What is an organization?
- consciously coordinated social unit
- composed of two or more people
- functions on a continuous basis to achieve a common goal
- characterized by formal roles that define the behavior of its members
Disciplines contributing to organizational behavior?
Leadership, culture, team dynamics, motivation and etc
Disciplines contributing to human capital management?
Recruitment, selection and placement, training, and etc.
Three basic levels within the organization?
The individual, the group, and the organization as a whole.
Context of strategy?
Organizational behavior and human capital management decisions should always be made with the overall company strategy in mind.
Derailers?
- insensitivity to others
- poor working relations
- inability to build or lead a team
- authoritarianism
- imagine life to change and adapt
