Key Words Flashcards

1
Q

Delegate

A

to assign a task or responsibility to another person

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2
Q

Continuum

A

something that continues with gradual change over time

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3
Q

Model

A

copy, behave in a similar way, replicate the intentions of the vision

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4
Q

Active Listening

A

paying full attention to what someone is saying so you can paraphrase and respond to the important points

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5
Q

Empathy

A

the ability to understand and share the feelings of another

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6
Q

Synthesize

A

to pull together, to combine, for example information from different sources

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7
Q

Trait

A

a distinguishing quality or characteristic

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8
Q

Competence

A

to do something to the level required which meets a predetermined standard

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9
Q

HRM

A

Human Resource Management

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10
Q

Sustainability

A

ability to function with sufficient resources including finance to maintain a certain level/ rate

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11
Q

Market Intelligence

A
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12
Q

Deployment

A

using something or someone in a useful way

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13
Q

Succession Planning

A
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14
Q

Aptitude

A

the natural ability to do something

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15
Q

Peripheral workers

A

flexible working, contracted, not permanent

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16
Q

Headcount

A

the number of permanent employees

17
Q

Attrition

A
18
Q

Cash Flow

A

the total amount of money transferring in and out of a business

19
Q

Hot Desking

A

allocating desks to workers as needed on a Rota or flexible working system

20
Q

Compassionate Leave

A
21
Q

Continuing professional development (CPD)

A

training that individuals engage in to enhance and develop their professional abilities