Key Terms - Chapter 7 Flashcards
Core Business Processes *
Core business processes “are those central to business functioning, which relate directly to external customers”
Procure-to-pay
The processes associated with procuring goods from external vendors.
Outbound Logistics *
The process related to the movement and storage of products from the end of the production line to the end user.
Enterprise-wide Systems
An information system that spans the entire organization and can be used to integrate business processes, activities, and information across all functional areas of a firm.
Business process management (BPM)
A systematic, structured improvement approach by all or part of an organization including a critical examination and redesign of business process in order to achieve dramatic improvement in one or more performance measures such as quality, cycle time, or cost.
ERP extended components
The components of an ERP that support the internal activities of an organization for producing products and services.
Order to Cash Strategy (Process)
The processes associated with selling a product or service
Make-to-order process
The processes associated with producing goods based on sales orders
Human resource activity *
Nough Said
Packaged Software (application)
Software program written by a third party vendor for the needs of many diffierent users and organizations
Enterprise Resource Planning (ERP)
An information system that integrates business activities across departmental boundaries, including planning, manufacturing, sales, marketing, and so on.
Make-to-stock
The processes associated with producing goods based on demand forecasts.
Inbound Logistics *
The movement of materials from suppliers and vendors into production processes or storage facilities.
Stand-alone application
A system that focuses on the specific needs of an individual department and is not designed to communicate with other systems in the organization
Custom Software
Software programs that are designed and developed for a company’s specific needs as opposed to being bought off the shelf.
