Key Terms - Chapter 4 Flashcards
Business-to-Business EC
Electronic commerce between business partners, such as suppliers and intermediaries.
Mass Customization
Tailoring products and services to meet particular needs of individual customers on a large scale.
Brick-and-mortar business strategy
A business approach exclusively utilizing physical locations, such as department stores, business offices, and manufacturing plants, without an online presence.
Value Position
How a product compares to competitors, as reported on a value scorecard, price-performance profile, and value map.
Viral Marketing
Type of marketing that resembles offline word-of-mouth communication in which advertising messages are spread similar to how real viruses are transmitted through offline social networks.
Extranet
A private Web site used by firms and companies for business-to-business interactions.
Web Analytics
The analysis of Web surfers’ behavior in order to improve a site’s performance
Shill Bidding
(on an online auction) the illegal practice of a seller or a seller’s acquaintances placing bids on his or her goods in order to drive up the price
Business-to-Consumer EC
Electronic commerce between businesses and consumers
Reintermediation
The design of business models that reintroduce middlemen in order to reduce the chaos brought on by disintermediation.
Bricks-and-clicks business strategy
A business approach utilizing both physical locations and virtual locations. Also referred to as “bricks and clicks”
Global information dissemination
The use of the internet as an inexpensive means for distributing an organization’s information.
Subscription Marketing*
Self explanatory
Intranet
An internal, private network using Web technologies to facilitate the secured transmission of proprietary information within an organization, thereby limiting access to authorized users within the organization.
Pay-per-Click model
A payment model model used in online advertising where the advertiser pays the Web site owner a fee for visitors visiting a certain link
Bid Luring *
Luring someone into a big just to outbid them
Business-to-employee EC
Electronic commerce between businesses and their employees
Disintermediation
The phenomenon of cutting out the “middleman” in transactions and reaching customers more directly and efficiently.