Key Terms

Question 1

Assistance from agencies, industries, or FD’s that are not part of the agency having jurisdiction over the incident

Answer 1

Additional Resources

Question 2

Relates to the empowered duties of an official to perform certain tasks.

Answer 2

Authority

Question 3

Written agreement between two or more agencies to automatically dispatch predetermined resources to any fire or other agency reported in the geographic area covered by the agreement. Generally located near jurisdictional boundaries or in jurisdictional “islands”

Answer 3

Automatic aid

Question 4

Person whose primary employment is as a FF within a dept.

Answer 4

Career FF

Question 5

Order of rank and authority in the fire and emergency services

Answer 5

Chain of Command

Question 6

Political Subdivision of a state, province, or territory for administrative purposes and public safety. AKA Parish

Answer 6

County

Question 7

National level of governments such as US & Canada

Answer 7

Federal

Question 8

Designated geographical area where fire protection is provided, usually through a supporting tax or an area where fire prevention codes are enforced

Answer 8

Fire District

Question 9

Organizational principle that allows workers to report to more than one supervisor without violating the unity of command principle; Workers report to their primary supervisor for most of their activities but report to a second supervisor for activities that relate to an assigned function only, and both supervisors coordinate closely

Answer 9

Functional Supervision

Question 10

Functional division of the lowest level of local Govt

Answer 10

Municipal

Question 11

Reciprocal assistance from one fire & emergency services agency to another during an emergency, based upon a prearranged agreement; generally made upon the request of the receiving agency

Answer 11

Mutual Aid

Question 12

Person who responds to fires and emergencies and is paid for the responses they make on a response-to-response basis

Answer 12

Paid-on-Call Personnel

Question 13

Process of going around a link in the chain of command to deal with an issue

Answer 13

Sidestepping

Question 14

Notifying ones supervisor that one wishes to take an issue to the supervisors supervisor

Answer 14

Skip Level Notification

Question 15

Territory occupied by one of the constituent administrative districts of a nation whose rights are defined by a constitution

Answer 15

State/Provincial

Question 16

Term that describes the government structure of a Native American & Aboriginal Peoples of North America AKA First Nations, Aboriginals, Inuit, & Metis

Answer 16

Tribal

Question 17

An evaluation method that incorporates feedback from multiple souces such as a the worker, his peers, superiors, subordinates, and customers

Answer 17

360-degree Feedback Evaluation

Question 18

An individual’s ability to correctly percieve and label their own and others emotions

AKA Emotional Quotient (EQ)

Answer 18

Emotional Intelligence (EI)

Question 19

System of moral principles governing the perception of right & wrong

Answer 19

Ethics

Question 20

Ability to motivate other people to follow your example and do the things that you want them to do

Answer 20

Leadership

Question 21

Process of accomplishing organizational objectives through effective and efficient handling of resources

Sanctioned Leadership

Answer 21

Management

Question 22

Statistical tool used in project management that is designed to analyze and represent the tasks involved in completing a given project

Answer 22

Program (or Project) Evaluation and Review Technique (PERT) Chart