Key Terms Flashcards
What is an appraisal?
The procedure of assessing the effectiveness of a process or an employee. It is usually conducted by comparing goals with outcomes. May be conducted through a questionnaire or meeting. I will usually result with a discussion of career prospects and training needs
What is an aim?
The long term intentions that provide a focus for setting objectives, SMART
What is an apprenteship?
An apprentice is someone who works for a skilled person for a fixed period of time in order to learn a trade. They are usually on the job training and give an employee key skills to be successful in a certain department
What is aptitude testing?
It measures the ability to acquire the knowledge or skills which the employer feels are necessary to do the job well. These skills should have been identified as part of the job analysis process before the vacancy was advertised. The tests are not to measure what you already know but are especially designed so that questions do not rely on specific prior knowledge
What is coaching
Training or instructing the employee to achieve defined goals. Often carried out by your line manager
What is code of practise?
Form of regulation,normally self regulation devised and run by an employers organisation that lays down appropriate standards for firms operating within an industry. It’s a away of improving the industry’s public image and of avoiding government legislation and regulation. Although codes of practice are most obvious within industries with poor reputations such as time-share holidays.
What is curriculum vitae?
The itemisation of a job applicants qualifications, experience and interests. It should provide sufficient detail to enable a recruiter to build a picture of the applicants suitability, to provide references that can be taken up, and to give starting outs for discussion at interview.
What is discrimination?
The practice of preferring a job applicant or an employee because of some physical or other identifiable characteristics. Discrimination on the grounds of sex, race and disability is illegal
What is employment protection?
It refers to the legislation protecting the rights of the employee: eg. Employment protection act, which covers the individual employees statutory rights to employment protection, including the statement of terms and conditions, maternity rights, notice periods
What does exit mean?
The procedure by which an employee leave a job position/employer
What are functions?
The content and fouls of an individuals job role. Businesses structured on a functional basis separate these job functions into different function based departments such as finance, human resources, production and marketing
What are goods?
Physical objects, tangible products in contrast to services
What are incentives?
Financial or equivalent rewards to stimulate action from staff or customers. On a wider level, the term may be used to refer to groups of people who, for example, lack the incentive to work because they are in the poverty trap. Motivate people to work
What is induction?
The introductory training programme designed to familiarise new recruits with the layout, health and safety, and security systems within the firm. The new employees might also be introduced to key personnel
What is investors in people?
Investors in people uk is a company that sets a standard for employee consultation and training, designed to advance the performance of a business through the management and development of its people. The IIP framework is based on the business planning cycle of ‘plan, do, review’
What is a job description?
A detailed statement of the nature of the job, identifying the precise tasks and responsibilities involved, it is likely to form pact of the individuals employment contract
What is a legislation?
Laws passed by acts of parliament
What is mentoring?
acting as a trusted advisor to a new recruit, the ensure that all recruits have a senior figure they can turn to for advice, the mantis will keep any comments of complaints confidential and they could therefore be a more effective advisor than the recruits boss
What is an objective?
It’s a target that has been set to push the business further to meeting their final aim. This helps a business to be more successful and grow
What is an organisational structure?
A diagram showing the lines of authority or layers of a hierarchy within an organisation. To be effective, the chain of command should be clear, show the different business functions and divisions, who is answerable to whom, the span of control, the official channels of communication
What is a partnership?
A legal form of business organisation where two or more people trade together under the partnership law. Unlimited liability Personal freedom More specialised people Fewer responsibilities
What is a personal slecification?
Attributes required in am employee, usually divided into essential and desired. The personal specification plays a particularly important role when shortlisting candidates for interview
What is a pressure group?
An organisation formed by people with a common interest who get tiger her in order to further that interest. Make a difference
What is a private limited company?
A small-medium sized business that is often run by the family that owns it. Within such a firm. The family can determine objectives without the pressures to make short term profits that are common amongst public limited companies, the main characteristics of a private limited company include :
Must have an ltd after it
Must have less that 50,000 of share capital
Is not allowed to gain a listing on the stock market
What is profit?
What is left from revenue after costs have been deducted. Profit is also a return on capital invested: it compensated the owner of the capital for risk and for not being able to invest or use the capital elsewhere
What is a psychometric test?
A selection test designed to reveal the personality of a candidate for recruitment of promotion. It is usually done through multiple-choice questions which many use word association to look for candidates sense of teamwork, their honesty or their sense of commitment
What is a public limited company?
A company with limited liability that has over £50,000 of share capital and a wide spread of shareholders, PLCS are the only type of company allowed to be quoted on the stock exchange
What is the public sector?
The organisations and activities that are owned and/or funded by national or local governments.these include public co operations, public services and municipal services
What are regulations?
Laws made by delegated powers or by European law
What does self-regulatory mean?
Occurs when an employers organisation decided to issue codes of behaviours to encourage the firms in an industry to act more responsibly. Traditionally such organisations have been founded when pressure for regulation from the public of parliament has become too great to ignore. The employers hope that the agreement to regulate themselves will pre-empt the need for government intervention
What is a service?
Something intangible, something offered by a firm as opposed to a physical good. For example insurance
What is shortlisting?
The procedure by which candidates are selected for job interviews
What is a sole trader?
An individual who may or may not employ other people, but who owns and operates the business. Sole traders generally have little capital for expansion, and are heavily reliant on their own personal commitment to make the business a success. Should the business be unsuccessful, there is no cushion from limited liability as a sole trader is unincorporated, in other words, the firms finances are inseparable from the proprietors
What is a stake holder?
An individual or a group with a direct interest in an organisations performance. Typical main stakeholders are: employees, shareholders, customers, suppliers, financiers and the local community. Stakeholders may not hold any formal authority over the organisation, but a firms best long term interests are served by laying close attention to the needs of these groups
What is surplus?
Any excess of revenue over costs earned by non-profit making organisations. The excess of costs Over revenues for these organisations is normally referred to as a deflect rather than a loss
What is a trade union?
An organisation representing the interests and goals of working people, involving the payment of subscriptions for membership, unions can represent people with a particular skill or in a particular industry, or can represent a wide range of employees. Trade unions can produce collective bargaining on behalf of members, help in case of unsafe or unfair practices or access to free legal advice and support, as well as acting as a communication link between management and workforce
