Kaplan Intro — History Flashcards
What to do if time runs out?
“Well, Doctor, I think it’s safe to tell you. My problem is …”
“This encounter is now over.”
“I’m sorry; I have to answer this emergency page. I’ll be back as soon as I can.”
Eye contact is also important during what …?
The physical exam!
Observe the patient’s face when palpating and percussing to see if there are any simulated physical findings of abdominal pain.
If you don’t look at the patient during your writing, you should …
Nod up and down slightly ==> Gives the impression you are still listening.
When do you need to interrupt your patient?
When he is rambling and talking about unimportant, perhaps tangential, issues.
Example of patient interruption:
How can I help you today?
Oh, Doctor, thank you so much for seeing me today. I called the office and your nurse was so nice.
Thank you. I see mu nurse wrote that you have a sore foot. Can you tell me about it, please?
I had a dog once with a sore leg. Spot was her name. I’ll get a picture and show you.
(Interrupting) I’m sorry, I need to interrupt. I know you want to show me the picture but I would like to focus on you today. Please point and show me exactly where it hurts.
If the pt mentions that he lost weight, then an appropriate response would be …
Have you been on a diet?
Examples of empathy:
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- Make the pt as comfortable as possible.
- Check that the drape is always protecting the pt’s modesty.
- Pull out the leg rest before a pt lies back.
- Assist the pt when he/she needs to change position during the physical exam.
- Offer water when a pt is thirsty or when you do a thyroid exam.
- Offer to dim the room lights if the pt is photophobic.
- Offer a tissue to a pt who is crying.
- Be attentive to making a painful exam as brief as possible while explaining the need for the maneuver.
- If the pt is hard of hearing, always stand in front of him so he can read your lips.
- Stand behind the pt if he seems dizzy and about to fall.
- Sit in silence for a couple of seconds when a pt is emotional.
Verbal empathy examples:
- Tell me more.
- The more you tell me, the better I’ll be able to help.
- Remember, I’m here to help.
- I want to be sure I understand. You told me (paraphrase here). Is that correct?
- I imagine that must be hard/sad/frustrating/painful.
Pt is pacing back and forth in the exam room as you enter. Before you can even say hello, the patient speaks angrily.
What took you so long?
(Showing great empathy) I can see that you’re upset. I’m sorry I took so long to see you.
(Who was expecting an excuse and is pleasantly surprised by the simple apology) Oh, that’s okay.
Let me introduce myself. My name is Dr. …
Even if the pt is portraying a physician who is a patient, …
DO NOT USE MEDICAL JARGON.
Before the PMH, say …
Now, I’m going to ask you about your health in the past/in general.
Do NOT use “Past medical history”.
Before starting the Ob/Gyn, sexual, and social histories:
I’m going to ask you some personal questions. Everything we talk about is confidential.
Do NOT reassure the pt about whether he’s going to be ok.
You’re better off reassuring the patient that you:
(5)
- Understand his concerns.
- Will do everything you can to make him feel better.
- Will do everything you can to find out what is wrong.
- Will get him the best treatment available.
- Will remain his doctor and will always be available to help.
If the pt says it’s the worst sore throat of his life, think …
Adult epiglottitis + peritonsilar abscess.
Intensity of a symptom other than pain?
Ask:
How is this X (eg weakness) affecting your life?
Another way to measure the intensity of a symptom is to ask questions about the FUNCTIONAL IMPAIRMENT:
(Especially useful with chronic problems such as dementia, depression, PD)
DEATH questions:
Dress Eating Ambulate Toilet Hygiene
DEATH questions — Examples:
Are you having problems getting dressed?
Are you able to prepare your own food and eat it?
Are you having any falls?
Any problems getting off and on the toilet?
Are you able to bathe or shower by yourself?
1 teaspoon is …
5cc
1 TABLEspoon is …
15cc.
1 cup is …
8oz = 240cc
If a symptom has a volume, what we really want to know for intensity is the …
QUANTITY.
“How much has this been happening?”
Symptoms with volume?
- Vaginal bleeding.
- Sputum.
- Emesis/diarrhea.
Onset questions that are sometimes very revealing are the following:
- When did it begin?
- What were you doing when it started?
- Did it come on slowly? Suddenly?
For patients who are not sure when a chronic symptom began, try the following:
When were you last completely well?
Onset questions also include:
- Duration ==> How long does the pain last? Does the pain ever go away? When was the last time you didn’t have pain?
- Frequency ==> How often does it happen?
- Course ==> Is it getting better or worse? Does the pain come and go?
Radiation — Sometimes, depending on the case, the SP may ask you for more specific information.
For example:
Does the pain move anywhere?
Like where?
How about your arms?
No.
Neck?
No.
Back?
…
The 4 categories of allergy are:
- Medications.
- Foods.
- Plants and animals.
- Environmental sources.
If the case might be that of an allergic reaction — a more detailed allergy history is indicated:
- Do you have any allergies to prescription medication?
- How about any bad reaction to OTC pills?
- Any bad reactions to food?
- Do you have any allergies to animals or plants?
+ ANYTHING ELSE you can tell me about allergies?
Medications — the three categories:
- Prescription.
- OTC.
- Vitamins and herbs.
For medication’s name, use …
Whatever name the pt gives you.
Trade name or generic name is acceptable.