K6 Good practice ind crisis response Flashcards
1
Q
Hope for the best, plan for the worst
A
The role of a resilience professional
2
Q
Crisis definition
A
- Cannot be managed by business-as-usual arrengements
- Response requires strategical desicion making
- Truer organisationens kritiske aktiviteter.
3
Q
Good crisis response
A
HOB
4
Q
Crisis response teams
A
Strategisk (Executive level)
Taktisk (koordinerende) (Heads of departments)
Operationelle (udførende)
5
Q
Follow the sun model
A
Crisis response team changes, so each member can have R&R.
6
Q
Control room equitment
A
Communication equipment
Logging
Information management tools (whiteboard)
Plans and supporting information
Refreshments
Acces to control room
(s. 103)
7
Q
Decision making cycle
A
- Situation
- Prioriter
- Action
- Kommuniker
- Monitorer
s. 109