K+L+M

Question 1

knowledge area (business analysis)

Answer 1

An area of expertise that includes several specific business analysis tasks

Question 2

lessons learned process

Answer 2

A process improvement technique used to learn about and improve on a process or project. A lessons learned session involves a special meeting in which the team explores what worked, what didn’t work, what could be learned from the just-completed iteration, and how to adapt processes and techniques before continuing or starting anew

Question 3

life cycle

Answer 3

A series of changes an item or object undergoes from inception to retirement

Question 4

matrix

Answer 4

A textual form of modelling used to represent information that can be categorized, cross-referenced, and represented in a table format

Question 5

metadata

Answer 5

A description of data to help understand how to use that data, either in terms of the structure and specification of the data, or the description of a specific instance of an object

Question 6

methodology

Answer 6

A body of methods, techniques, procedures, working concepts, and rules used to solve a problem

Question 7

metric

Answer 7

A quantifiable level of an indicator measured at a specified point in time

Question 8

mission statement

Answer 8

A formal declaration of values and goals that expresses the core purpose of the enterprise

Question 9

model

Answer 9

A representation and simplification of reality developed to convey information to a specific audience to support analysis, communication, and understanding

Question 10

monitoring

Answer 10

Collecting data on a continuous basis from a solution in order to determine how well a solution is implemented compared to expected results. See also metric; indicator