Job roles Flashcards

1
Q

Who is in charge of the kitchen

A

Head chef

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2
Q

Who is second in charge of the kitchen

A

Sous Chef

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3
Q

What does the back of house mean

A

The staff that normal go unseen i.e. the cleaners, kitchen brigade, maintenance team, security and house keeping

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4
Q

Name 2 of types of food poisoning

A

Campylobacter, Salmonella, E Coli, Listeria,

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5
Q

What are visible symptoms of food poisoning?

A

Vomiting, Diarrhoea, Pale or sweating skin, Chills

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6
Q

What are non visible symptoms of food poisoning?

A

Feeling sick, stomach ache, nausea, headache

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7
Q

What does a full time contract mean?

A

An employee who works 5 days a week and legally works up to 48hrs a week

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8
Q

What are the benefits of working full time?

A

Holiday and sickness pay, working pension, Maternity/Paternity etc and paid salary each month

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9
Q

State 3 personal attributes that an employer would look for in an employee?

A

Self-motivation, team player, initiative, Honesty, Patience

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10
Q

What is a contract?

A

A legal agreement between the employer and employee that sets out what the job involves

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11
Q

Name two qualifications that a Head Chef would need?

A

English, Maths or Hospitality and Catering

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12
Q

Explain 2 job roles that a receptionist would need to carry out?

A

Answering the phone, checking customers in and out, Making booking, Dealing with complaints, taking payments, communicating with other departments etc

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13
Q

What duties would waiting staff carry out in a restaurant?

A

Taking customers food and drink orders, cleaning the tables, setting the tables, dealing with complaints, communication with the kitchen brigade.

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14
Q

What is a kitchen porter

A

A kitchen porter cleans up after the chef and may do some very basic preparation for them

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15
Q

Name two job roles in the kitchen brigade?

A

Trainee chef, Commis chef, Apprentice, Kitchen Porter, Sous Chef, Saucier/Saute chef, Head chef

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16
Q

Name 3 different front of house job roles?

A

Receptionist, Waiting staff, Valet, Front of house manager, Head Waiter/Maitre d Hotel

17
Q

List 3 jobs that a pastry chef would do?

A

Make bread, pastries, cakes, confectionery, batters, desserts and other baked goods

18
Q

What is a pension?

A

A way of saving money for the future, while someone is working, for when they retire from work and no longer earn money.

19
Q

What does the term wages mean?

A

The amount of money someone is paid for each hour they work

20
Q

What does salary mean?

A

A fixed amount of money someone is paid each month in return for the work they do for an employer

21
Q

What is meant by a ‘work-life balance?

A

Maintaining a harmonious balance between work and personal life (you have to incorporate rest, fun and peace to have a healthy body, spirit and mind)