ITPS CHAPTER 3 Flashcards
A high-level description of how a system is organized and operates, helping designers clarify their thinking before implementation
Conceptual Model
Something taken for granted that requires further investigation, such as the capabilities of a robot server.
Assumption
A set of interrelated concepts or questions that guide the design of user experiences, such as Don Norman’s framework which includes the designer’s model, system image, and user’s model.
HCI Framework
A statement asserted to be true that remains open to question, like the potential revenue increase from a robot server.
Claim
A functional robot that serves food, designed to save time for waiters rather than replace them, addressing real-world problems.
Automated Robot Server
A concept introduced by Ben Shneiderman, emphasizing continuous representation of objects, physical actions instead of complex commands, and immediate feedback on actions.
Direct Manipulation
A proposed robot to assist waiters by taking orders and delivering meals, raising questions about user interaction and engagement.
Mobile Robot Server
Users issue commands to the system, suitable for repetitive tasks.
Instruction
Interaction mimics human conversation, useful for information retrieval.
Conversing
Users interact with virtual objects through physical actions, enhancing user experience.
Manipulating
Users navigate through virtual or physical environments, discovering new information.
Exploring
Systems proactively alert users based on learned behaviors.
Responding
Addressing societal challenges like climate change through technology design.
Sustainable Development Goals
Concerns about privacy and trust in the context of advanced technologies and user interactions.
Ethical Questions