inventory management chapter 24 Flashcards

1
Q

inventory

A

materials and goods held by a business and required to allow for the production of products and their supply to their customer. Operations efficiency can be improved if a business manages inventory well by balancing the holding cost against the cost of running out of essential supplies.

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2
Q

reasons for holding inventory

A

raw materials and components
work in progress
finished goods

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3
Q

reasons for holding inventory: raw materials and components

A

These will have been purchased from outside suppliers. They will be held in storage until they are used in the production process These inventories can be sent to the production line quickly. The business can meet increases in demand by increasing the rate of production quickly.

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4
Q

reasons for holding inventory: work in progress

A

At any one time, the production process will be converting raw materials and components into finished goods. During this process there will be work in progress and for some businesses such as building and construction businesses, this will be the main form of inventories held. The value of work in progress depends s on the length of time needed to complete production and on the method of production. Batch production tends to have high work-in-progress levels.

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5
Q

reasons for holding inventory: finished goods

A

Having been through the complete production process, goods may then be held in storage until sold and dispatched to the customer. These inventories can be displayed to potential customers and increase the chances of sales. They are also held to cope with sudden unpredicted increases in demand, so that customers can be satisfied without delay. Firms will also stockpile completed goods to meet anticipated increases in demand

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6
Q

inventory management

A

the process of ordering, storing and using a company’s inventory

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7
Q

problems with ineffective inventory management

A

There might be insufficient inventories to meet unforeseen changes in demand.

Out-of-date or obsolete inventories might be held if an effective rotation system is not used

Inventory wastage might occur due to mishandling or incorrect storage conditions.

High inventory levels have high storage costs and a high opportunity cost.

Poor management of the supply purchasing function can result in late deliveries, low discounts from suppliers or a delivery too large for the warehouse to cope with.

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8
Q

costs of holding inventory

A

opportunity cost
storage costs
risk of wastage and obsolescence

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9
Q

costs of holding inventory: opportunity cost

A

Working capital tied up in goods in storage could be put to other uses. It might be used to pay off loans, buy new equipment or pay suppliers early to gain an early payment discount. The capital could be left in the bank to earn interest. The most favorable alternative use of the capital tied up in inventories is called its opportunity cost. The higher the value of inventories held and the more capital used to finance them, then the greater will be this opportunity cost. During periods of high interest rates, the opportunity cost of inventory holding increases.

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10
Q

costs of holding inventory: storage costs

A

Inventories have to be held in secure warehouses. They often require special conditions, such as refrigeration. Employees will be needed to guard and transport the goods. Insurance of inventories is recommended in case they are stolen or damaged by fire or flood. If finance has to be borrowed to buy the goods held in storage, then this will incur interest charges.

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11
Q

costs of holding inventory: risk of wastage and obsolescence

A

If inventories are not used or sold as rapidly as expected, then there is a danger of goods deteriorating or becoming outdated. This will lower the value of such inventories. Goods often become damaged while held in storage or when moved. They can then only be sold for a much lower price.

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12
Q

benefits of holding inventory

A

reduce risk of lost sales
allows for continuous production
avoids the need for special orders from suppliers
large orders of new supplies reduce costs
(The optimum inventory level will be at the lowest point of total costs on the total inventory cost graph)

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13
Q

benefits of holding inventory: reduce risk of lost sales

A

If a business cannot supply customers from goods held in storage, then sales could be lost to businesses with higher inventory levels. This is a form of poor customer service. Holding high inventories not only gives customers more choice but reduces the risk of losing sales because no products are available.

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14
Q

benefits of holding inventory: allows for continuous production

A

If inventories of raw materials and components run out, then production will have to stop. This will leave expensive equipment idle and labour with nothing to do. The costs of lost output and wasted resources could be considerable and can be avoided by holding inventories.

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15
Q

benefits of holding inventory: avoids the need for special orders from suppliers

A

If a business runs out of inventory, an urgent order may have to be given to a supplier to deliver additional materials. This incurs extra costs because of the administration of the order and possibly also special delivery charges.

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16
Q

benefits of holding inventory: large orders of new supplies reduce costs

A

To keep inventory levels low, goods and supplies may be ordered in small quantities. The larger the size of each delivery, the higher will be the average level of inventories held. By ordering in large quantities and keeping inventory levels high, a business may gain from bulk discounts while transport costs could be lower since fewer deliveries have to be made.

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17
Q

economic order quantity

A

the optimum or least cost quantity of stock to reorder taking into account delivery costs and stock holding costs

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18
Q

optimum order size

A

The purchasing manager must ensure that supplies of the right quality are delivered at the right time and in sufficient quantities to allow continuous production. The temptation might be to order huge quantities to gain economies of scale and to ensure that there is never zero inventory. Ordering and administration costs will be low, as few orders will need to be placed. Continuous production should be ensured and special order costs for out-of-stock materials should be unnecessary. However, this policy also incurs costs.

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19
Q

factors of that influence the magnitude of optimum order size

A

Inventory-holding costs will be higher as the large orders will have to be stored until needed. Opportunity costs will be high due to more capital being tied up. The danger of goods held in storage becoming obsolete and out-of-date is increased. What, then, is the optimum order size? It will differ for every business and every kind of inventory.

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20
Q

inventory control charts

A

Inventory control charts or graphs are widely used to monitor a firm’s inventory position. These charts record, over time, the numbers of goods held, inventory deliveries. buffer levels and maximum inventory. They help an inventory manager to determine the appropriate order time and order quantity. They also allow an analysis of what would happen to inventory levels if an unusual event occurred, such as a competitor operating a very successful promotion campaign.

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21
Q

key features of a typical inventory control chart:

A

buffer inventory
maximum inventory level
reorder quantity
lead time
reorder level

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22
Q

key features of a typical inventory control chart: buffer inventories

A

The greater the degree of uncertainty about delivery times or production levels, then the higher this buffer level will have to be. Also, the greater the cost involved in shutting production down and restarting, the greater the potential cost savings from holding high buffer levels of inventories.

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23
Q

key features of a typical inventory control chart: maximum inventory level

A

This may be limited by space or by the financial costs of holding even higher inventories. One way to calculate this maximum level is to add the economic order quantity of each component to the buffer level for that item.

24
Q

key features of a typical inventory control chart: re-order quantity

A

This will be influenced by the economic order quantity.

25
Q

key features of a typical inventory control chart: lead time

A

The longer this period of time, the higher will be the re-order inventory level. If suppliers are unreliable and the lead time is long, the buffer inventory level will have to be relatively high.

26
Q

key features of a typical inventory control chart: re-order level

A

This depends on how long it takes suppliers to deliver new supplies and the rate of usage of inventories. Most businesses use computers to keep a record of every sale and every delivery of stock. The re-order quantity and re-order stock level can be programmed into the computer. It can then re-order automatically from the supplier when inventories fall to the re-order level. The inventory control chart can also be computerized.

27
Q

buffer inventory

A

minimum inventory level that should be held to ensure that continuous production is possible should delivery delays occur or output increase.

28
Q

reorder quantity

A

number of units ordered each time.

29
Q

lead time

A

the time between ordering new supplies and their delivery.

30
Q

reorder level

A

the level of inventory that triggers a new order to be sent to suppliers.

31
Q

supply chain

A

the network of all the businesses and activities involved in creating a product for sale, starting with the delivery of raw materials and finishing with the delivery of the finished product.

32
Q

supply chain management

A

handling the entire production flow of a product (from raw materials to finished product) to minimize costs but improve customer service.

33
Q

importance of supply chain management

A

Operational efficiency can be improved by managing the supply chain with the aim of minimizing costs and improving customer service. Supply chain management is a management function of growing importance in nearly all businesses. Businesses of any size will benefit from reducing the time it takes to convert raw materials into completed products available for sale.

34
Q

how supply chain management aims to reduce the time it takes to convert raw materials into complete products

A

establishing excellent communications with supplier companies, which helps to ensure the right number of goods of the right quality are received exactly when needed.

cutting the time taken to deliver all materials required for production by improving transport systems.

speeding up the new product development process to improve the competitiveness of the business

speeding up the production process with technology and flexible workforces

minimizing waste at all production stages to cut costs.

35
Q

Benefits of an effective supply chain management

A

improves customer service
reduces operating costs
improves profitability

36
Q

Benefits of an effective supply chain management: improves customer service

A

Customers expect products to be delivered quickly and on time. Good supply chain management ensures that customers receive products more quickly and of the appropriate quality. This increases customer satisfaction.

37
Q

Benefits of an effective supply chain management: reduces operating costs

A

Effective supply chain management allows a business to reduce costs. In particular, purchasing costs and inventory costs should fall. Also, production costs are cut as time is saved in converting raw materials into finished products

38
Q

Benefits of an effective supply chain management: improves profitability

A

By reducing wasted time, improving inventory management and creating a low-cost but efficient supply chain, business profits should increase.

39
Q

Just in time (JIT) inventory management

A

aims to avoid holding inventories by requiring supplies to arrive just as they are needed in production and completed products are produced to order. aims to achieve zero buffer inventories. supplies arrive just as they are needed on the production line. Finished goods are delivered to customers as soon as they are completed. This shift towards ‘no buffer inventories’ led to major supply chain problems for many secondary-sector industries in Europe in 2020. The supplies of a huge range of components from Asia were halted as a result of the COVID-19 epidemic.

40
Q

Just in case (JIC) inventory management

A

aims to reduce the risk of running out of inventory to the minimum by holding high buffer inventory levels.

41
Q

Comparing JIT with JIC inventory management

A

JIT focuses on never running out of inventory but JIC means holding more inventory than is usually required ‘just in case’ there is a hold up in supplies or unforeseen increase in demand

JIT is more common than JIC in industries in all economic sectors because it incurs less cost and increase efficiency

42
Q

advantages of a business approaching a JIT approach

A

Capital invested in inventory is reduced and the opportunity cost of inventory holding is reduced.

Costs of storage and inventory holding are reduced. Space released from holding inventories can be used for a more productive purpose.

There is much less chance of inventories becoming outdated or obsolete. Fewer goods held in storage also reduces the risk of damage or wastage.

The greater flexibility needed for JIT leads to quicker response times to changes in consumer demand or tastes.

The multi-skilled and adaptable staff required for JIT to
work may gain improved motivation.

43
Q

disadvantages of a business approaching a JIT approach

A

Any failure to receive supplies of materials or components in time, caused by, for example, a strike at the supplier’s factory, transport problems or IT failure, will lead to expensive production delays.

Delivery costs will increase as frequent small deliveries are an essential feature of JIT.

Order administration costs may rise because so many small orders need to be processed.

There could be a reduction in the bulk discounts offered by suppliers because each order is likely to be very small.

The reputation of the business depends significantly on outside factors such as the reliability of suppliers and traffic delays.

44
Q

advantages of a business approaching a JIC approach

A

There is very little chance of running out of inventory. Production levels can be maintained even if there are major delays in the supply of materials/components.

There is much less need for accurate sales forecasting than with JIT.

Economies of scale from very large orders of supplies/components are possible.

45
Q

disadvantages of a business approaching a JIT approach

A

High capital cost of finance invested in inventories.

High storage, insurance and other costs are associated with inventory holdings.

Inventories could lose value if fashion or technology changes while they are being held.

46
Q

Conditions for JIT to operate successfully

A

excellent supplier relationships
production employees must be multi-skilled and flexible
equipment and machinery must be flexible
accurate demand forecasts
IT requirements for JIT
Excellent employee-employer relationships
quality must be everyone’s priority

47
Q

Conditions for JIT to operate successfully: excellent supplier relationships

A

Suppliers must be prepared and able to deliver additional supplies at very short notice (i.e. on a short lead time). Suppliers have to see that being reliable and consistent is of great long-term benefit to them as well as to the business adopting JIT. This often means that a business might have only one supplier for each component, so that a relationship of mutual benefit can be built up.

48
Q

Conditions for JIT to operate successfully: production employees must be multi skilled and flexible

A

It is wasteful for a worker to produce the same item all the time if this leads to inventories building up. Workers must be able to switch to making different items at very short notice so that no excess supplies of any one product are made. For example, if a worker in a clothing factory usually makes men’s denim jeans, but demand is falling, then the worker should be able to switch to making other garments that are still in demand.

49
Q

Conditions for JIT to operate successfully: equipment and machinery must be flexible

A

Old fashioned manufacturing equipment was designed to produce products which were very similar. It often took days to adapt the equipment to making other types of products. Large inventories of each product would be needed to meet demand while equipment was producing other products. This equipment would be most unsuitable for JIT. Modern, computer-controlled equipment is more flexible. It is able to quickly switch to making another type of product with no more than a different software program. Very small batches of each item can be produced, which keeps inventory levels to an absolute minimum. However, such equipment is expensive, so JIT may not be appropriate for small or under financed firms.

50
Q

Conditions for JIT to operate successfully: accurate demand forecasts

A

If it is difficult for a firm to predict likely future sales levels, then keeping zero inventories of materials, parts and finished goods could be a risky strategy. Demand forecasts can be converted into production schedules that allow calculation of the number of components of each type needed over a certain time period.

51
Q

Conditions for JIT to operate successfully: IT equipment is needed for JIT

A

Accurate data-based records of sales, sales trends, re-order levels and lead times will allow very low or zero inventories to be held. Communication with suppliers should use the latest electronic data exchanges. Automatic and immediate ordering can take place when it is recorded that more components will shortly be required.

52
Q

Conditions for JIT to operate successfully: excellent employee-employer relationship

A

Any industrial relations problem could lead to a break is supplies and the entire production system could grind to a halt. It is no coincidence that many of the businesses that have adopted JIT in Japan and in Europe have a no-strike deal with the major trade unions.

53
Q

Conditions for JIT to operate successfully: quality must be everyone’s priority

A

As there are no spare inventories to fall back on, it is essential that each component and product must be right first time. Any poor-quality goods that cannot be used will mean that a customer will not receive goods on time.

54
Q

JIT evaluation

A

JIT requires a very different organizational culture to that of JIC. It means not accepting waste or poorly used resources, which can be of great benefit to a business. It requires employees to be more accountable for their performance and suppliers to be very reliable. Any failure to meet targets will lead to production stopping. There is no surplus or buffer in the JIT system to cover up for inefficient workers, inflexible people and equipment, unreliable suppliers or poor production planning.

55
Q

reason that JIT is not suitable for a business

A

There may be limits to the use of JIT, if the costs resulting from production being halted when supplies are delayed, far exceed the costs of holding buffer inventories of key components.

Small businesses may not be able to finance the expensive IT systems needed to operate JIT.

Global inflation could make holding inventories of raw materials more beneficial. It may be cheaper to buy a large quantity now, rather than smaller quantities in the future when prices have risen. High oil prices will make the transport of frequent and small deliveries of materials and components more expensive.

Tertiary-sector businesses, such as hotels and hairdressers, may decide to hold buffer inventories to avoid running out. Zero inventories mean they cannot meet customer service expectations, which will damage their reputation.