Introduction to Project Management Flashcards
A project
“a temporary endeavor undertaken to create a unique product, service, or result”
Project end
when their objectives have been reached, or the project has been terminated
operation
is work done to sustain the business
Project Attributes
-unique purpose
-temporary
-drives change and enables value creation
-is developed using progressive elaboration or in an iterative fashion
-requires resources, often from various areas
-should have a primary customer or sponsor
-involves uncertainty
Project constraints: “the magic Triangle” (page 11)
-scope (en haute)
-cost (money en bas à droite)
-Schedule (time en bas à gauche)
other project constraints
-technical constraints
-Quality
-Availability of key resources -
-Risk
-Customer satisfaction
-stakeholders
-Statutory regulations
-Sustainability
-Ethics
project success
-provided value (the worth, importance, or usefulness of something)
-met scope, time, and cost goals
-satisfied the customer/sponsor
-produced the desired results
net promoter score
method used to measure customer satisfaction, number that represents the customer’s willingness to recommend a product or service to others.
Project management
“the application of knowledge, skills, tools and techniques to project activities to meet project requirements”
Project management framework
page 18
5 process Group:
1. Initiating
2. Planning
3. Executing
4.Monitoring and controlling
5. Closing
10 Project Management Knowledge Area
-scope management
-schedule management
-cost management
-ressource management
-communications management
-risk management
-Procurement management
-stakeholder management
Project management process group
different stage from selecting to administrative closure (page 19)
Project management- Knowledge how much areas
10 (integration, scope, schedule, cost, quality, resource, communication, risk , procurement, stakeholder)
Project integration management
is an overarching function that coordinates the work of all other
knowledge areas. It affects and is affected by all of the other knowledge areas.
Project scope management
involves working with all appropriate stakeholders to define, gain written agreement for, and manage all the work required to complete the project successfully.
Project schedule (“time”)
management includes estimating how long it will take to complete the work, developing an acceptable project schedule given cost-effective use of available resources, and ensuring timely completion of the project.
Project cost management
consists of preparing and managing the budget for the project.