Introduction About Communication Flashcards
Definition of communication?
1) Is a two way process whereby exchange of information, ideas , attitude , feelings occur between two or more persons.
2) Is the process of exchange information, facts , value , and feeling by use verbal or nonverbal behaviour.
3) Is the act of exchange information by used to inform command , instruct , assess , influence and persuade other
4) Is a two process of interaction between at two persons to convey through a certain message to exchange feeling, idea , attitudes.
Importance of communication?
1- to inform to add to knowledge of reader or listener 2- effective communication 3- gets your point across 4- helps in reporting 5- stimulates new ideas 6- inform and educates
Characteristics of communication?
1- Brief 2- Clear 3- relevant 4- well timed 5- placed appropriate 6- effective toned
Components of communication?
1- sender : choose a fact , concept, ideas to communication it is the basis of a message
2- encoding : means translating the message into verbal and nonverbal symbols that will communicate the intended message to the receiver
3- the receiver : is the perceiver of the message. Ward choice strongly influences communication effectiveness. A receiver also known as decor
4- the message : is the information that’s transmitted from the sender to the receiver or message is the encoded idea transmitted by the sender
5- transmitted : channel used to communicate the message. Message can be of any form.
6-feedback : is the verbal or behaviour response of the receiver to the sender and this is the most important component of communication, it is return message sent by the receiver to the sender. Positive feedback: the receiver accepted the concept of the message. Negative feedback: the receiver resisted the concept of the message
7- the context : communication is effected by the context in which it takes place.
This context maybe physical. Social. Or cultural
8- effect : the effect of communication is the end results of the communication process which could be emotional , cognitive or physical
Classification of channels of communication?
1- visual channel : facial expression, body language
2- auditory channel : spoken words
3- tactile channel : touch sensation
4- combined channel : audiovisual media
5- every channel of communication has its advantages and limitations
6- the proper selection and use of channels results in successful communication
Types of communication ?
1- verbal - sharing of information 2- nonverbal- actions 3- written- communication 4- electronic 5- electromagnetic 6-intrapersonal 7-instructive 8- directive 9-nob directive 10- interpersonal