Introduction

Question 1

Human Resource Management

Answer 1

Policies, practices and systems that influence employees behaviors, attitudes and performance

Question 2

Ability-enhancing

Answer 2

ensure employees are skilled and knowledgable to perform (recruitment, selection and training)

Question 3

Motivation-enhancing

Answer 3

enhance employees willingness to perform (performance management, compensation, incentives, benefits, development and security)

Question 4

Opportunity-enhancing

Answer 4

provide employees opportunities to use their ability and motivation (job design, teams, involvement, participation and information sharing)

Question 5

Fit of HR practices

Answer 5

practices must have strategic anchor to system to be effective
Horizontal: fit among HR practices (complement/ align)
Vertical: fit with organizations strategy