Introduction Flashcards
collection, processing & analysis of biological specimens
Medical laboratory science
- performance of lab procedures, including instrument maintenance & relating lab findings to common diseases & conditions
- EVALUATE results, integrate lab data, conduct research to develop new test methods
biological specimens
- urine
- blood
- stool
- other body fluids
provides laboratory results
Medical laboratory services
- must be accurate, reliable, timely
- essential to all aspects of healthcare & assist physicians
- vital healthcare “detectives”
- uncover & provide lab info that aid doctors in patient diagnosis & treatment, as well as in disease monitoring & prevention
inclusion of medical laboratory services
- clinical chemistry
- hematology
- immunology/serology
- microbiology
- histopathology
- immunohematology
- molecular biology
*CHIM HIM
working with & through people to accomplish a common vision, mission & goals
Management
- ensures quality lab services efficiently & effectively
- utilizes organization resources efficiently
organization resources
- personnel
- equipment
- money
- time
- space
conditions that must be met in order for a management to succeed
a. Mission or goal
- the organization or subunit are expected to accomplish
b. Leaders of authority
- direct the team toward the goal
c. Resources
d. Assigned responsibilities
- for achieving the goals
e. Accountability
- for using the established resources from both the admin & employees
VMGs
Vision, Mission, Goals
- very important statements that define an organization/institution
vision
- statement that looks to the FUTURE
- what the organization hopes to become
- tells what the institution wants to accomplish
mission
- states the REASONS for an organization’s EXISTENCE
- general statement of how to achieve the vision
- captures an organization’s IDENTITY
- “who are we as an institution?”
- captures the key elements of the organization’s PAST & PRESENT
basic characteristic of a good mission statement
- emotionally appealing
- ethical in nature
goals
- clear & tangible aims to achieve the MISSION OR VISION
- statements of WHAT NEEDS TO BE ACCOMPLISHED to implement the strategy
roles of a manager
- person
- servant
- representative
skills of a manager
- organizational
- people
- financial management
- technical
the key person in the management team
Manager
- plays important roles
- must possess appropriate skills to perform their duty well
the manager as a person is..
a. president
b. laboratory manager
c. administrator
d. operations manager
e. director
f. CEO
responsible for & to other people with similar fears, dreams, aspirations, expectations
(Laboratory) Manager
- takes charge of the management
- OVERSEES the functioning of the authority to achieve a set of goals or purposes
- a LEADER to an organization or a company
T/F:
there are people who are born to be managers
FALSE
- they are MADE not born
- experience & continuous learning & development is important
runs an organization within the framework of various directives & policies given
Administrator
- the TECHNICIAN
- knows how to make the organization more effectively achieve its purpose
- NOT THE ONE WHO ESTABLISHES THE LARGER GOALS
- follows the given goals, directives, policies
the top administrator or manager of an organization
CEO
- “Chief Exec. Officer”
- usu. report to the Board of Directors directly
handles the affairs of an organization by establishing goals & priorities that determine the direction the organization will take
Director
- primary role is broad POLICY MAKING
- might not directly supervise technically
oversees the activities of other employees
Supervisor
- helps the employees accomplish specific tasks to perform scheduled activities efficiently
3 categories of resources entrusted to a manager
a. financial
- capital, budget
b. physical
- space, equipment, supplies
c. human
- technical, support staff
T/F:
the manager, as a servant, provides the means for the staff to meet the needs of their patient & customers
TRUE
the manager as a representative
- the face of the company/institution
- representative of the owner
- member of the BOD (or those that supervise them)
- responsible for SUPPLYING their needs & presenting their concerns to the owner
Morse:
Manager as a servant is to supply needs; manager as a representative is to provide needs
BOTH FALSE
- manager as a SERVANT = PROVIDE
- manager as a REPRESENTATIVE = SUPPLY
the management team in the laboratory
- lab director
- lab manager
- lab supervisor
- bench-level supervisor
also called the laboratory administrator
Lab director
- Technical skills = ↓
- Conceptual skills = ↑
- serves the ultimate responsibility in achieving goals
- looks for CAPITAL INVESTMENTS, LONG-TERM PLANNING, INNOVATING RESPONSE TO CHANGE
the chief medical technologist
Lab Manager
- Technical skills = ↑
- Conceptual skills = ↑
- CREATE & MAINTAIN SUITABLE ENVIRONMENT for lab personnel to function efficiently
- PLAN, ORGANIZE, DIRECT, CONTROL JOBS