Intro to behaviour change

Question 1

3 consulting styles

Answer 1

• directing
• following
• guiding

Question 2

features of directing a patient

Answer 2

• delivery of expert advice
• best employed when there is a good rapport between patient and dentist
• should be well timed and personally relevant

Question 3

features of following consulting style

Answer 3

• utilising listening skills
• occurs in situations where sensitivity is required
• aims to provide support and encouragement

Question 4

Features of guiding a patient

Answer 4

• patient and clinician work together to help identify patients goals and how to achieve them
• useful for unsure patients

Question 5

Communication skills for guiding style (OARS)

Answer 5

• Open questions
• Affirmation
• Reflective listening
• summary

Question 6

Stages of behaviour change

Answer 6

• precontemplation
• contemplation
• preparation
• action
• maintenance