Intro to Behaviour Change

Question 1

what are the 4 main communication skills for guiding behaviour change?

Answer 1

OARS

1. O (Open Questions)
2. A (Affirmation)
3. R (Reflective Listening)
4. S (Summary)

Question 2

what are 2 main factors that an individual needs to try see which will help them CHANGE?

Answer 2

• See VALUE in the change
• Needs to be CONFIDENT that they can change

Patients who have high value and confidence in themselves are MOST likely to change