Intro, del 1

Question 1

What is management science?

Answer 1

Helping people (in firms) make better decisions

Also called operational research, based on practical, dvs the real world

Question 2

5 reasons operations should be scientifically managed. PC-RDS

Answer 2

Productivity
Standardization
Data-Driven decision making
Resource utiliztion
Continuous improvement

Question 3

What are the basic principles of scientific management?

Answer 3

Systematic analysis and optimization of work processes, identifying inefficiencies, and eliminating waste to increase productivity.

Question 4

Who is associated with the development of scientific management?

Answer 4

Frederick Taylor

Question 5

What is the goal of scientific management?

Answer 5

To eliminate waste and inefficient work methods, while streamlining processes to improve productivity.

Question 6

How is productivity defined?

Answer 6

Productivity compares output (products or services) with input (resources like labor, equipment, money).

Question 7

What constitutes input when measuring productivity? And what is the formula for productivity?

Answer 7

Input can include labor, equipment, and money. Output / Input

Question 8

What does scientific management encourage regarding procedures?

Answer 8

Scientific management encourages the establishment of standardized procedures and best practices.

Question 9

What does standardization ensure in operations?

Answer 9

Standardization ensures consistency, reduces errors, and enhances product or service quality.

Question 10

How does standardization benefit employee training?

Answer 10

It makes employee training easier because employees can follow established procedures.

Question 11

What is the impact of standardization on quality?

Answer 11

Standardization reduces variation, helping to improve product quality by eliminating inconsistencies in the production process.