Intro about oral comm Flashcards
1
Q
act of conveying information
A
COMMUNICATION
2
Q
communication comes from the latin word “______” meaning “_______”
A
communis, to share
3
Q
Nature of communication
A
• It is a process
• it occurs between two or more people
• can be expressed through written or spoken words
4
Q
6 NON-VERBAL COMMUNICATION examples
A
facial expressions
hand gestures
eye contact
nodding the head
movements
physical appearance
5
Q
9 ELEMENTS OF COMMUNICATION
A
- Speaker - source of info
- Message - information
- Encoding - converting message into words
- Channel - verbal or non verbal
- Decoding - encoded message of the speaker by the receiver
- Receiver - recipient of the message
- Feedback - reactions/responses
- Context - environment where communication takes place
- Barrier - factor that affects the flow of communication
6
Q
5 FUNCTIONS OF COMMUNICATIONS
A
- Regulation/Control - to control behavior
- Social Interaction - interact with others
- Motivation - encourages another person
- Emotional Expression - expression of feelings
- Information - to convey information