7 C's Flashcards
1
Q
7 C’s, excellent strategy formulated by _________ & _________ year 1952
A
Scott Cutlip & Allen Center
2
Q
7 C’s of Effective Communication
A
- Completeness - complete communication
- Conciseness - straight to the point
- Consideration - consider relevant information
- Concreteness - supported by facts, figures
- Courteousness/Courtesy - by respecting values
- Clearness - not to confuse audience
- Correctness - eliminates negative impact on audience
3
Q
complete communication
A
Completeness
4
Q
straight to the point
A
Conciseness
5
Q
consider relevant information
A
Consideration
6
Q
supported by facts, figures
A
Concreteness
7
Q
by respecting culture, values, beliefs
A
Courteousness/Courtesy
8
Q
not to confuse audience
A
Clearness
9
Q
eliminates negative impact on audience
A
Correctness
