Barriers to Communication Flashcards
4 Barriers to Communication
Physical Barriers
Psychological Barriers
Cultural Barriers
Linguistic Barriers
3 Barriers to Communication according to Verderber 1991
External Noises
Internal Noises
Semantic Noises
may occur when problems arise
Communication Breakdown
5 WAYS to Avoid Communication Breakdown
- Clarify thoughts before speaking
- Learn to listen
- Take care of body language and tone
- build up confidence by asking for feedback
- communicate face to face
6 STRATEGIES to Avoid Communication Breakdown
- Keep Focused
- Speak intelligibly
- Listen with ears and eyes
- Minimize distractions
- Be specific
- Don’t jump to conclusions
4 HELPFUL EXPRESSION to Avoid Communication Breakdown
- Use helpful expressions
- Give positive remarks on comments
- Ask for repetition
- Check for understanding
sight, sound that draw people’s attention away
External Noises
thoughts and feelings
Internal Noises
alternate meanings to others
Semantic Noises
examples of External Noises
• Noise from vehicles
• dog barking
• sound of airplane
examples of Internal Noises
• confrontation with a friend
• fear of speaking in front of class
• racial prejudice
examples of Semantic Noises
• incorrect grammar
• using jargon
• using idiomatic expressions