Barriers to Communication Flashcards

1
Q

4 Barriers to Communication

A

Physical Barriers
Psychological Barriers
Cultural Barriers
Linguistic Barriers

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2
Q

3 Barriers to Communication according to Verderber 1991

A

External Noises
Internal Noises
Semantic Noises

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3
Q

may occur when problems arise

A

Communication Breakdown

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4
Q

5 WAYS to Avoid Communication Breakdown

A
  1. Clarify thoughts before speaking
  2. Learn to listen
  3. Take care of body language and tone
  4. build up confidence by asking for feedback
  5. communicate face to face
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5
Q

6 STRATEGIES to Avoid Communication Breakdown

A
  1. Keep Focused
  2. Speak intelligibly
  3. Listen with ears and eyes
  4. Minimize distractions
  5. Be specific
  6. Don’t jump to conclusions
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6
Q

4 HELPFUL EXPRESSION to Avoid Communication Breakdown

A
  1. Use helpful expressions
  2. Give positive remarks on comments
  3. Ask for repetition
  4. Check for understanding
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7
Q

sight, sound that draw people’s attention away

A

External Noises

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8
Q

thoughts and feelings

A

Internal Noises

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9
Q

alternate meanings to others

A

Semantic Noises

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10
Q

examples of External Noises

A

• Noise from vehicles
• dog barking
• sound of airplane

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11
Q

examples of Internal Noises

A

• confrontation with a friend
• fear of speaking in front of class
• racial prejudice

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12
Q

examples of Semantic Noises

A

• incorrect grammar
• using jargon
• using idiomatic expressions

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