Interpersonal Communication Flashcards
What is interpersonal communication
It is the communication between two or more people who have the potential to influence each other in meaningful ways
What is the primary reason for engaging in interpersonal communication?
To fulfil our social, identity, and physical needs.
How do we shape and impact our interactions with others?
By examining key elements such as perception, identity, cultural norms, social dynamics, and environmental factors, we can gain valuable insights.
Explain Buber’s theory
Burber stated that the basis of human existence is that people are communication beings. He described the two interpersonal relationship which are I-you relationship and the I-it relationships.
What is the I-you relationship?
Partners approach each other with mutual respect, sincerity and honesty, with the intention to become subjectively involved in an equal relationships. The ‘I’ (communicator) reaches out to the ‘you’ (recipient). Both communicate their own feelings, thoughts and beliefs, and not opinions they have heard from others. Becomes a ‘we’ because they acknowlegde the differences between them.
What is the I-it relationship?
It is the attitude of the ‘I’ that his partner in communication is not an equal subject in the relationship, but an object to be manipulated for personal gain. A conversation in which only his point of view and needs are considered. Recipient must always agree with the communicator’s view.
How is interpersonal communication characterised?
By norms and roles that govern the individuals’ behaviours within the context of the relationship
What are norms?
Norms are rules that regulate our behaviour. How address someone and appropriate behaviour in certain places. Assists us in predicting others’ behaviours in certain contexts and to adhere to certain appropriateness when engaging with other individuals in different communication contexts.
What is Expected vs Enacted roles?
Expected roles are the behaviors, responsibilities, and duties that society, a group, or an individual anticipates from someone in a particular position or status. Enacted roles are the actual behaviors and actions performed by an individual in a particular position or status.
What are Rules/Roles
Rules are a set of norms that apply to specific individuals in a given society in which is creates roles among relationships.
What is Inter-role conflict?
Occurs when individuals face conflicting expectations or demands from different roles they occupy within a communication context. This type of conflict can arise in various situations where individuals must navigate multiple roles simultaneously, each with its own set of expectations, norms, and behaviors.
What is Intra-role conflict?
Occurs when there are conflicting expectations or demands within the same role or position that individuals occupy. This type of conflict can occur in various contexts where individuals face competing demands, values, or expectations related to their role.
What are the characteristics of personal relationships?
Uniqueness, Commitment, Relationship rules, Effect of context and Relational dialectics.
What are the Knapp’s Interactions stages in coming together?
Initiating, Experimenting, Intensifying, Integration and Bonding
What are the Knapp’s Interactions stages in coming apart?
Differentiating, Circumscribing, Stagnating, Avoiding and Termination.
What is Evaluation vs Description in relationship climates?
When we feel we are being evaluated we often resort to a defensive communicative style. The problem which arises from this is that even when we receive positive feedback we tend to misinterpret it as incorporating some kind of underlying negativity. The flip side to evaluation is description. Descriptive messages usually start with ‘I’.
What is Certainty vs Provisionalism in relationship climates?
The statement is typical of an attitude of certainty, of an absolute final judgement.
Its is one sided and does not create a sense of balance or equality in the communication scenario. One form of communication that is characterised by certainty is ethnocentrism-the viewpoint that only one culture sets the standard & that no other culture can be right.
Provisionalism says that although we have an opinion regarding a certain aspect or topic, we are open for discussion & we respect differing opinions & statements even though they might be contradictory to ours. Provisionalism invites everyone to the table & celebrates different viewpoints.
What is Strategy vs Spontaneity in relationship climates?
On strategy- The sender is not being upfront about what is being expected from the receiver.
Sponatneity- the statement is clearly an open, honest, trustworthy communication & the receiver of such message will understand exactly what is expected without feeling he or she should be prepared for the worst.
