Internal business environment - management theory part 1 (classical) Flashcards
1
Q
3 Theorists
A
- Taylor (scientific)
- Weber (bureaucratic)
- Fayol (administrative)
2
Q
Fayol (administrative) - context
A
- 5 roles
- engineering in French mining, late 19th century
- work became known 1940s
3
Q
Fayol (administrative) - functions of managers
A
POCC
- planning
- organising
- commanding
- co-ordinating
- controlling
- (also delegating and motivating)
4
Q
Taylor (scientific) - context
A
- five principles
- Steel factory 1890s
- rejected self styled work, inefficient
5
Q
Taylor (scientific) - five principles
A
- science not rule of thumb
- harmony, not discord
- mental revolution, shift of attitude between workers and managers
- cooperation, not individualism
- development of each and every person to his or her greatest efficiency and prosperity
6
Q
Weber (bureaucratic) – context
A
- 4 rules
- German sociologist turn of 20th century
- ‘big picture’, bureaucratic
7
Q
Weber (bureaucratic) – 4 rules
A
- authority should be tied to official position you occupy
- clear rules should govern performance
- standardised guidelines should determine hiring/firing
- against favouritism of particularism
8
Q
Fayol - 14 principles (part 1)
A
- division of labour
- authority
- discipline
- unity of command
- unity of direction
- subordination
- remuneration
9
Q
Fayol - 14 principles (part 2)
A
- centralisation
- scalar chain
- order
- equity
- stability of personnel
- initiative
- espirit de corps
10
Q
Taylor - aims
A
- efficiency
- standardisation
- discipline
