Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Classes > Intercultural Comm Exam 1 > Flashcards

Intercultural Comm Exam 1 Flashcards

1
Q

What are the imperatives for intercultural competence?

A

Concerns that are important in intercultural issues, and increase the need for intercultural competence. These include demographic, technological, economic, peace, and interpersonal concerns. (TEPID)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is a demographic imperative?

A

Demographics in the U.S. are changing, and minority populations are growing. More people from the U.S. are encountering other cultures.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is the technological imperative?

A

The world is now a global village. Communications media such as the Internet, GPS, and cell phones now make it possible to establish virtually instantaneous links to people who are thousands of miles away. These reinforce intercultural links.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is the economic imperative?

A

Economic success within one country often depends on the success of others. The economic happenings of one country effect people in others.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is the peace imperative?

A

National security is an issue of international security.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is the interpersonal imperative?

A

Intercultural communication doesn’t just happen on a big scale, it happens in everyday life as well. We have to be able to get along with the people in our lives.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

How do we define communication?

A

Communication is a symbolic, interpretive, transactional, contextual process in which people create shared meanings.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Why do we use the term global village?

A

The term global village comes from our increased use of technology and how it links people even across great distances.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

How do we define symbol?

A

A symbol is a word, action, or object that stands for or represents a unit of meaning.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is a meaning?

A

Meaning is a perception, thought, or feeling that a person experiences and might want to communicate to others. Meaning cannot be shared directly, so we must use a message.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

How do we define message?

A

A message is a package of symbols used to create meaning.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Why is communication an interpretive process?

A

Because people must interpret the symbolic behaviors of others and assign significance to some of those behaviors in order to create a meaningful account of others’ actions. So people may interpret messages differently.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is understanding?

A

It means people have come to a similar or shared interpretation about what the messages mean.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is agreement?

A

It is agreement…

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What does it mean the communication is transactional?

A

Everyone works together to create and sustain the meanings that develop.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is feedback?

A

The messages the receiver sends to the sender in an interaction view of communication.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What is included in context?

A

The situation and the setting are included in context. It is where the people are, the purpose they are there for, as well as the nature of their relationship. I.e. it is physical, social, and interpersonal factors in the situation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What does it mean to view communication as a process?

A

A process is a sequence of many distinct but interrelated steps. Communication can change over time.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What is shared?

A

Meaning are shared.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

What are the BRIC countries and why are they important?

A

Brazil, Russia, India, and China are driving down labor costs worldwide.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

What are the two terms communication should not be confused with?

A

Understanding and agreement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

What is the physical context?

A

What do you think it is.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

What is the social context of interpersonal communication?

A

Our expectations about what interactions should occur in different kinds of social events.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

What is the interpersonal context of interpersonal communication?

A

Our expectations about the behaviors of others as the result of the nature of our relationship. Friends, student/teacher, coworkers, male/female, etc.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

What is interpersonal communication?

A

Interpersonal communication is a form of communication that involves a small number of individuals who are interacting exclusively with one another and who therefore have the ability both to adapt their messages specifically for those others and to obtain immediate interpretations from them.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

How do we define culture for the study of communication?

A

Culture is a learned set of shared interpretations about beliefs, values, norms, and social practices, which affect the behaviors of a relatively large group of people.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

What are forces that maintain cultural differences?

A

History, ecology, biology, technology, institutional networks, and communication patterns. BITECH

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Why do we say cultural forces are interrelated?

A

Because each of the BITECH forces affects all of the others.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

What are beliefs?

A

A belief is an idea that people assume to be true about the world. Beliefs, therefore, are a set of learned interpretations that form the basis for cultural members to decide what is and what is not logical and correct.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

What are values?

A

Values refer to what a group defines as good or bad or what it regards as important. Values are the desired characters or goals of a culture, but may not describe the actual behaviors.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

What are norms?

A

Norms refer to rules for appropriate behavior which provide the expectations people have for one another and themselves.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

What are social practices?

A

Social practices are the particular patterns of behavior that members of a culture typically follow.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

How does culture affect behaviors?

A

Behaviors are basically the same as social practices.

34
Q

How do we define a nation?

A

A nation is a legal term that denotes a government and set of formal and legal mechanisms that regulate the political behavior of its people.

35
Q

How do we define a race?

A

A political and societal term that was invented to justify economic and social distinctions, usually based on physical appearance.

36
Q

How do we define an ethnicity?

A

An ethnic group refers to a wide variety of groups that may share a language, historical origins, religion, nation-state, or cultural system. The relationship between culture and ethnicity can vary greatly.

37
Q

What are the implications of the terms subculture and co-culture?

A

A subculture refers to racial and ethnic minority groups that share aspects of the larger culture. A co-culture is used to avoid hierarchical implications but is still problematic because it implies it is either redundant or less precise depending on how it’s used.

38
Q

How is history important to the formation of a culture?

A

It is the unique experience of a culture that contributes to its wisdom. E.g. The Black Death lead to the belief that all population growth was desirable.

39
Q

How is ecology important to the formation of a culture?

A

E.g. Differences in cultures of cold and warm climates. Water supply. American colonization.

40
Q

How is biology important to the formation of a culture?

A

E.g. Mongols and stirrups, microwaves, refrigerators. Such biological differences exist even between very similar groups that identifying or classifying races genetically is useless.

41
Q

How are institutional networks important to the formation of a culture?

A

These are the formal organization in society, like the government, church, and school etc.

42
Q

How are interpersonal communication patterns important to the formation of a culture?

A

Face-to-face verbal and nonverbal coding systems that cultures develop to convey meanings and intentions. These patterns include links among family, peers, teachers, neighbors, etc.

43
Q

What is the relationship between intercultural communication and intracultural communication.

A

It is a spectrum.

44
Q

What is considered interracial communication and what is considered interethnic?

A

Both of these refer to communication between people of the same nation but different cultures. They are subsets of intercultural communication. The difference is one is between races (Black and White) and one is between ethnicity (Latino and White).

45
Q

What is considered cross-cultural and what is considered international communication?

A

Cross-cultural communication is what people study, and it involves comparisons of people’s interactions from different cultures. International communication is communication between people from different countries or nation states. This is not always intercultural.

46
Q

How do we define intercultural communication and why do we define it that way?

A

Intercultural communication occurs when large and important cultural differences create dissimilar interpretations and expectations about how to communicate competently

47
Q

How do we define people as being from different cultures?

A

People are from different cultures whenever the degree of difference between them is sufficiently large and important that it creates dissimilar interpretations and expectations about what are regarded as competent communication behaviors.

48
Q

What are the metaphors used to describe U.S. cultural diversity? Which metaphors are preferred and why?

A

Melting pot, tributaries, rainbow, tapestry, and garden salad. Tapestry and garden salad are preferred, because all the parts are equal and separate, although tapestry is too stasis, and garden salad is too fluid.

49
Q

What are the words for cultural groups in the U.S.?

A

European America, African America, Latino, and some others.

50
Q

What do you call someone from the United States of America?

A

U.S. Americans

51
Q

What is intercultural communication competence and what are the components?

A

Competent communication is interaction that is perceived as effective in fulfilling certain rewarding objectives in a way that is also appropriate to the context in which the interaction occurs.

52
Q

What are the BASICs of intercultural communication?

A 
Display of respect
Orientation to knowledge
Empathy
Interaction management
Task role behavior
Relational role behavior
Tolerance for ambiguity
Interaction posture
53
Q

What are examples of description, interpretation, and evaluation?

A

Provide example.

54
Q

What do we mean when we use the term contextual?

A

Competence is not independent of the relationships and situations within which communication occurs.

55
Q

What are appropriateness and effectiveness?

A

Appropriate means the behaviors are regarded as proper and suitable within the given expectations of a culture. Effectiveness means those behaviors achieve the desired outcome.

56
Q

Why is knowledge a key term?

A

Knowledge of a culture is necessary for intercultural competence. Two kinds of knowledge are cultural-general information and cultural-specific information.

57
Q

What is culture-general information?

A

This information provides insights into the intercultural communication process abstractly and can therefore be a very powerful tool in making sense of cultural practices, regardless of the cultures involved.

58
Q

What is culture-specific information?

A

This information comes from knowledge of specific cultural differences, and knowing the details about another culture, rather than just an awareness that cultures are different.

59
Q

What is the relationship between motivations, feelings and intentions? How do these affect people?

A

Motivations are people’s overall set of emotional associations as they actually communicate interculturally., that is, their feelings and intentions.

60
Q

What are skills and why are they important in intercultural communication?

A

Skills are separate from knowledge and refer to the actual behaviors necessary to achieve competence.

61
Q

What is respect? Why is it important?

A

The ability to show respect and positive regard for other people and their cultures.

62
Q

What is an “orientation to knowledge?”

A

The recognition that individuals’ experiences shape what they know.

63
Q

Why is empathy important to intercultural communication?

A

The capacity to behave as though you understand the world as others do.

64
Q

How do we engage in interaction management?

A

Skills in regulating conversations and taking turns

65
Q

What is an example of a task role behavior?

A

Behaviors that involve the initiation of ideas related to group problem-solving activities.

66
Q

What is an example of a relational role behavior?

A

Behaviors associated with interpersonal harmony and mediation

67
Q

Why is tolerance for ambiguity important?

A

The ability to react to new and ambiguous situations with little visible discomfort

68
Q

What is interaction posture?

A

The ability to respond to others in descriptive, non-evaluative, and non-judgmental ways.

69
Q

What are shared interpretations?

A

The subtle, less visible differences between cultures.

70
Q

What are cultural patterns?

A

Shared beliefs, values, norms, and social practices that are stable over time and that lead to roughly similar behaviors across similar situations. These exist primarily inside people’s minds.

71
Q

What are central beliefs?

A

The culture’s fundamental teachings about what reality is and expectations about how the world works.

72
Q

What are peripheral beliefs?

A

Matters of personal taste.

73
Q

What are valence and intensity?

A

Valence is whether the idea is seen as positive or negative. Intensity indicates the strength or importance of the value.

74
Q

What are two types of social practices?

A

Informal and formal.

75
Q

According to Kluckhohn and Strodtbeck, what are the five problems everyone in a culture must solve?

A
  1. What is the human orientation to activity?
  2. What is the relationship of humans to each other?
  3. What is the nature of human beings?
  4. What is the relationship of humans to the natural world?
  5. What is the orientation of humans to time?
76
Q

What is activity orientation?

A

How other people of a culture view human actions and expression of self through activities. A doing culture has a problem solution orientation.

77
Q

What is social relations orientation?

A

This describes ho people in a culture organize themselves and relate to one another.

78
Q

What is self-orientation?

A

This describes how people’s identities are formed, whether the culture views the self as changeable, what motivates individual actions, and the kinds of people who are valued and respected.

79
Q

What is world orientation?

A

Cultural patterns that tell people how to locate themselves in relation to the spiritual world, nature, and other living things.

80
Q

What is time orientation?

A

A culture’s relationship with the past, present, and future, measuring time, view of time, and value of time.

Classes (11 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions