Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Information Systems > Information Systems > Flashcards

Information Systems Flashcards

1
Q

Companies may choose to use information systems strategically, or they may be
content to use IT to support efficient everyday operation

A

Information technology

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

plays a major role in reengineering most business processes.

A

Information Technology

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

7 The order management process

A

Proposal, commitment, configuration, credit checking, checking, billing collection

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Give 5 Reengineering Order Management

A
  1. Consumer relationship management system using corporate intranet and the internet
  2. Supplier managed inventory system using the intranet and extranets
  3. Cross functional ERP software for integrating manufacturing, distribution, finance and human resources processes
  4. Customer accessible e commerce web site for order entry, status checking, payment and service
  5. Customer product and order status databases accessed via intranet and extranets by employees and suppliers
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Type of agility

A

Customer, partnering, operational

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Ability to co-opt customer in the expliotation of innovation opportunities

A

Customer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Ability to leverage asset knowledge and competencies of supplier, distribution, contract manufacturer

A

Partnering

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Ability to accomplish speed and accuracy and cost economy in the expliotation of innovation opportuniti e

A

Operational

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

is an
organization that uses information technology to link people, organizations, assets,
and ideas.

A

Virtual company

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Give 6 of Virtual company strategies

A

1.Share infrastructure and risk with alliance partners.
2.Link complementary core competencies.
3. Reduce concept-to-cash time through sharing.
4. Increase facilities and market coverage.
5. Gain access to new markets and share market or customer loyalty.
6. Migrate from selling products to selling solutions.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

In an economy where the only certainty is uncertainty, the one sure source of
lasting competitive advantage is knowledge.

A

Knowledge Creating Company

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

These activities define the “knowledge-creating” company, whose sole business is
continuous innovation.

A

Knowledge Creating Company

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

which is the data, documents, and things written
down or stored on computers.

A

Explicit Knowledge

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Can often represent some of the most important information within
an organization.

A

Tacit knowledge

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Long-time employees of a company often “know” many things about
how to manufacture a product, deliver the service, deal with a
particular vendor, or operate an essential piece of equipment.

A

Tacit knowledge

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

is not recorded or codified anywhere because it has evolved in the
employee’s mind through years of experience.

A

Tacit knowledge

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Knowledge Management Systems

A

Enterprise intelligence, information creation sharing and management, document management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Can be viewed as three level of techniques and the system that promote collection, organization access and sharing and used of workplace and enterprise knowledge

A

Knowledge Management Systems

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Leveraging organizational “know-how
Performance support
Interacting with operational databases
Building expert networks

A

Enterprise Intelligence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Capturing & distributing expert stories
Real-time information management
Communication and collaboration
New content creation

A

information creation sharing and management,

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Accessing and retrieving
documents stored online

A

Document Management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Categories of Computer
Systems

A
  1. Microcomputer System
  2. Midrange System
  3. Mainframe System
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Personal computers, network
computers, technical workstations,
personal digital assistants,
information appliances, etc

A

Microcomputer Systems

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Network servers, minicomputers,
Web servers, multiuser systems, etc.

A

Midrange Systems

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Enterprise systems, superservers,
transaction processors,
supercomputers, etc

A

Mainframe Systems

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

 Usually called a personal computer or PC
 Computing power now exceeds that of the
mainframes of previous generations
 Relatively inexpensive
 Are the networked professional workstations
used by business processions
 Versions include hand-held, notebook, laptop,
tablet, desktop, and floor-standing.

A

Microcomputer Systems

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

PC Features

A

Processor, memory, storage monitor, video card, network interface

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Supports have mathematical computer and
graphics display demands
CAD, investment and portfolio analysis

A

Workstations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

More powerful than workstations
Coordinates telecommunications and resource
sharing
Supports small networks and Internet or
intranet websites

A

Network Servers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

Corporate PC Criteria

A
  • Solid performance at a reasonable price
     Operating system ready
     Connectivity
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

 Hand-held microcomputer devices
 Known as Smart Phones / Tablets
Mobile Devices such cellphones having the
capabilities of a computer.
Mobile users use this to access different apps to
help in terms of work.
Tons of productivity Apps like email, document
editing tools, image capture and editing, video
recording, Web browsing.
All-in-One Device.

A

Information Appliances

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

 High-end network servers that handle
large-scale processing of business
applications
 Not as powerful as mainframes
 Less expensive to buy, operate, and
maintain
 Often used to manage
 Large Internet websites
 Corporate intranets and extranets
 Integrated, enterprise-wide applications
 Used as front-end servers to assist
mainframes with telecommunications and
networks

A

Midrange System

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

Large, fast, powerful computer systems
Large primary storage capacity
High transaction processing
Handles complex computations
 Widely used as superservers for…
Large client/server networks
High-volume Internet websites
 Becoming a popular computing platform for…
Data mining and warehousing
Electronic commerce applications

A

Mainframe Computer Systems

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

 Extremely powerful systems designed for…
Scientific, engineering, and business applications
Massive numeric computations
 Markets include…
Government research agencies
Large universities
Major corporations
 Uses parallel processing
Billions to trillions of operations per second
(gigaflops and teraflops)
Costs $5 to $50 million

A

Supercomputer Systems

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

A system of hardware devices organized by
function

A

Computer System Concept

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

Computer System Concept

A

Input, processing, output, storage, control

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

 Keyboards, touch screens, pens,
electronic mice, optical scanners
 Converts data into electronic form for entry
into computer system

A

Input

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

 Central Processing Unit (CPU)
 CPU subunits: arithmetic-logic and control
unit

A

Processing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

 Video display units, printers, audio response
units,
and so on
 Converts electronic information into human-
intelligible form

A

Output

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

 Primary storage (memory)
 Secondary storage (disk drives)

A

Storage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

 CPU controls other components of the system

A

Control

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

Computer Processing Speeds

A

 Early computers
Milliseconds (thousandths of a second)
Microseconds (millionths of a second)
 Current computers
Nanoseconds (billionth of a second)
Picoseconds (trillionth of a second)
 Program instruction processing speeds
Megahertz (millions of cycles per second)
Gigahertz (billions of cycles per second)
 Commonly called the “clock speed”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

The ability to perform useful computation or
data processing assignments during a given
period

A

Throughput

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

A doubling in the number of transistors per
integrated circuit every 18 to 24 months
Originally observed in 1965, it holds true today

A

Moores law

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

is a generic name for all input, output,
and secondary storage devices
Parts of the computer system, but not the CPU
Are all online devices

A

Peripheral

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

Separate from the CPU, but electronically
connected to and controlled by it

A

Online devices

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

Separate from and not under the control of the
CPU

A

Offline devices

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

Peripheral checklist

A

Monitor, printer, scanner, hard disk drives, cd and dvd drives, backup system

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

Bigger is better for computer screens. Consider a high-definition 19-inch or
21-inch flat screen CRT monitor, or LCD flat panel display. That gives you much more
room to display spreacsheets, Web pages, lines of text, open windows, etc. An increasingly
popular setup uses two monitors that allow multiple applications to be used simultancously.

A

Monitors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

Your choice is between laser printers or color inkjet printers. Lasers are bet-
ter suited for high-volume business use. Moderately priced color inkjets provide high-
quality images and are well suited for reproducing photographs. Per-page costs are
higher than for laser printers.

A

Printers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

You’ll have to decide between a compact, sheet-fed scanner and a flatbed
model. Sheet-fed scanners will save desktop space, while bulkier flatbed models provide
higher speed and resolution

A

Scanners

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

Bigger is better; as with closet space, you can always use the extra
capacity. So go for 40 gigabytes at the minimum to 80 gigabytes and more

A

Hard disk drives

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
52
Q

are a necessity for sofware installation
and multimedia applications. Common today is a built-in CD-RW/DVD drive that
both reads and writes CIDs and plays DVDs

A

Cd and dvd drives

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
53
Q

Essential. Don’t compute without them. Removable mag disk drives
and even CD-RW and DVD-RW drives are convenient and versatile for backing up
your hard drive’s contents

A

Backup system

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
54
Q

typewriter style device which uses
buttons and keys.

A

Keyboard

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
55
Q

Input technologies

A

Keyboard, Graphic user interface, mouse, touchscreen

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
56
Q

Icons, menus,
windows, buttons, bars; Selected with pointing
devices

A

Graphical User Interface

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
57
Q

Most popular pointing device; Pressing
mouse buttons initiates activity represented by the
icon selected.

A

Mouse

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
58
Q

 Use computer by touching screen.
 Screen emits a grid of infrared beams, sound waves,
or electric current.

A

Touchscreen

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
59
Q

 Speech can be the future of data entry
 Easiest, most natural means of human communication
 Recognizing speech patterns
 Uses algorithms through acoustic and language modeling.

A

Speech Recognition Systems

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
60
Q

Speech Recognition Systems can be used

A

In-Car Systems
 Telephony
 Language learning
 Home Automation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
61
Q

represents the relationship between linguistics units of speech
and audio signals.

A

Acoustic modeling

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
62
Q

matches sounds with word sequences to help distinguish
between words that sound similar.

A

Language modeling

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
63
Q

Microprocessor chip and memory on credit card

A

Smart cards

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
64
Q

 Allows you to shoot, store, and download photos
or full-motion video with audio into the PC
 Images and audio can then be edited or
enhanced

A

Digital cameras

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
65
Q

Scans a machine readable code represented by an
image consisting of black and white lines. Line refers to
numbers from 0 to 9.

A

Barcode Readers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
66
Q

Scans a computer generated pattern capable of holding
a modest amount of data.

A

QR Code Readers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
67
Q

Output technologies

A

Visual displays, printed output, 3D printing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
68
Q

Liquid crystal displays (LCDs)
 Active matrix and dual scan
Organic Light-emitting Diode (OLED)

A

Video Displays

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
69
Q

Inkjet printers spray ink on a page
Laser printers use an electrostatic process
similar to a photocopying machine

A

Printed Output (2D printing)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
70
Q

A device that is capable of printing 3-
dimensional models from CAD software through
an additive process.

A

3D printing

71
Q

Storage tradeoffs

A

Semiconductor memory, magnetic disks, optical disk, magnetic tape

72
Q

Short for binary digit
Smallest element of data
Either zero or one

A

Bit

73
Q

Group of eight bits, which operate as a single
unit
Represents one character or number

A

Byte

74
Q

Storage Capacity Measurement

A

 Kilobyte (KB): one thousand bytes
 Megabyte (MB): one million bytes
 Gigabyte (GB): one billions bytes
 Terabyte (TB): one trillion bytes
 Petabyte (PB): one quadrillion bytes

75
Q

 Directly store and retrieve data
 Each storage position has a unique address and can be
accessed in the same length of time
 Semiconductor memory chips, magnetic disks (Hard Drive)

A

Direct or Random Access

76
Q

 Data is stored and retrieved sequentially
 Must be accessed in sequence by searching through prior
data

A

Sequential Access

77
Q

Semiconductor Memory

A

Microelectronic semiconductor memory chips
are used for primary storage

78
Q

Advantage

A

small size, fast, shock and
temperature resistance

79
Q

Disadvantage

A

volatility; must have
uninterrupted electric power or loses memory

80
Q

Types of Semiconductor Memory

A

Ram, Rom, magnetic disks

81
Q

Most widely used primary storage medium
Volatile memory
Read/write memory

A

Random Access Memory (RAM)

82
Q

Permanent storage
Can be read, but not overwritten
Frequently used programs burnt into chips
during manufacturing process
Called firmware

A

Read-Only Memory (ROM)

83
Q

 Used for secondary storage
 Fast access and high capacity
 Reasonable cost

A

Magnetic Disks

84
Q

Type of magnetic disks

A

Hard disks drives, flash drives, solid state drives, raid storage, Rfid

85
Q

Sometimes referred to as a thumb drive
Uses a small chips containing
thousands of transistors
Can store data for virtually
unlimited periods without power
Easily transported and highly
durable
Storage capacity of up to 2TB
(Kingston Data Traveler Ultimate GT)
Plugs into any USB port
(Newer models uses USB 3.0)

A

Flash drives

86
Q

 Magnetic disk, access arms, and read/write heads in
sealed module for stable environment
 Fixed or removable
 Capacity from several hundred MBs to
hundreds of GBs

A

Hard disks drives

87
Q

Uses integrated circuit assemblies to store data
persistently. Uses flash memory.
Can store data for virtually
unlimited periods without power
Easily transported and highly
durable

A

Solid state drives

88
Q

Redundant Arrays of Independent Disks
Disk arrays of hard disk drives.
Combines from 6 to more than 100 small hard
disk drives into a single unit.
Data are accessed in parallel over multiple
paths from many disks.
Redundant storage of data on several disks
provides fault-tolerant capacity.

A

RAID storage

89
Q

One of the newest and fastest growing storage
technologies
System for tagging and identifying mobile
objects
Used with store merchandise, postal packages,
casino chips, pets
Special reader allows objects to be tracked as
they move from place to place
Chips half the size of a grain of sand

A

RFID

90
Q

Invisible nature of the system
Capacity to transmit fairly sophisticated
messages

A

Privacy concerns

91
Q

Type of barcode that contain a matrix of dots.
It can be scanned using a QR scanner or
smartphone with camera.
Allows more information to be stored.
 Uses – mainly Advertising
 URLs
 Website login
 Video games
 Loyalty programs / promos

A

Qr codes

92
Q

Computer networks are systems of information processing
components that use a variety of hardware, software, data management, and
telecommunications network technologies

A

Technology

93
Q

E-business and e-commerce applications involve interconnected
business information systems.

A

Application

94
Q

Developing ways to use information technology in business
includes designing the basic components of information systems.

A

Development

95
Q

Managing information technology emphasizes the quality, strategic
business value, and security of an organization’s information systems.

A

Management

96
Q

is defined as a set of interrelated components, with a clearly defined boundary,
working together to achieve a common set of objectives by accepting inputs and producing
outputs in an organized transformation process.

A

System

97
Q

involves capturing and assembling elements that enter the system to be
processed. For example, raw materials, energy, data, and human effort must be
secured and organized for processing.

A

Input

98
Q

involves transformation processes that convert input into output.
Examples are manufacturing processes, the human breathing process, or
mathematical calculations.

A

Processing

99
Q

involves transferring elements that have been produced by a
transformation process to their ultimate destination. For example, finished
products, human services, and management information must be transmitted to
their human users.

A

Output

100
Q

The system concept becomes even more useful by including two additional elements:
feedback and control. A system with feedback and control functions is sometimes called
a cybernetic system, that is, a self-monitoring, self-regulating system.

A

Feedback and control

101
Q

s data about the performance of a system. For example, data about
sales performance are feedback to a sales manager. Data about the speed,
altitude, attitude, and direction of an aircraft are feedback to the aircraft’s pilot or
autopilot.

A

Feedback

102
Q

nvolves monitoring and evaluating feedback to determine whether a
system is moving toward the achievement of its goal.

A

Control

103
Q

People are the essential ingredient for the successful operation of all information
systems.
- These people resources include end users and IS specialists.

A

People resources

104
Q

They can be customers, salespersons, engineers, clerks, accountants, or
managers and are found at all levels of an organization.

A

End users

105
Q

are people who develop and operate information systems.
- They include systems analysts, software developers, system operators,
and other managerial, technical, and clerical IS personnel

A

IS specialist

106
Q

People who use an information system or the information it produces.

A

End users

107
Q

includes all physical devices and materials
used in information processing.

A

Hardware resources

108
Q

which consist of central processing units containing microprocessors and
a variety of interconnected peripheral devices such as printers, scanners,
monitors, and so on.

A

Computer system

109
Q

which are devices such as a keyboard, electronic mouse, trackball, or
stylus for the input of data and commands, a video screen or printer

A

Computer peripheral

110
Q

which are programs that direct processing for a particular
use of computers by end users. Examples are sales analysis, payroll, and word
processing programs.

A

Application software

110
Q

such as an operating system program, which controls and
supports the operations of a computer system. Microsoft Windows and Unix are
two examples of popular computer operating systems.

A

System software

111
Q

which are operating instructions for the people who will use an
information system.

A

Procedures

112
Q

composed of numbers, letters, and other characters
that describe business transactions and other events and entities.

A

Alphanumeric data

113
Q

consisting of sentences and paragraphs used in written
communications.

A

Text data

114
Q

such as graphic shapes and figures or photographic and video
images.

A

Image data

115
Q

: including the human voice and other sounds.

A

Audio data

116
Q

Telecommunications technologies and networks like the Internet, intranets, and
extranets are essential to the successful e-business and e-commerce operations
of all types of organizations and their computer-based information systems.

A

Network Resources

117
Q

Information System Resources

A

People resources, hardware resources, software resources, data resources, network resources

118
Q

Information System Activities

A
  1. Input of Data Resources
  2. Processing of Data into Information
  3. Output of Information Products
  4. Storage of Data Resources
  5. Control of System Performance
119
Q

Data about business transactions and other events must be captured and prepared
for processing by the input activity.
- Input typically takes the form of data entry activities such as recording and editing.
- End users usually enter data directly into a computer system or record data about
transactions on some type of physical medium such as a paper form.
- This entry includes a variety of editing activities to ensure that they have recorded
the data correctly.

A

Input of Data Resources

120
Q

Data are typically subjected to processing activities, such as calculating,
comparing, sorting, classifying, and summarizing.

A

. Processing of Data into Information

121
Q

Information in various forms is transmitted to end users and made available to
them in the output activity.

A

Output of Information Products

122
Q

Storage is the information system activity in which data are retained in an
organized manner for later use.

A

Storage of Data Resources

123
Q

information system should produce feedback about its input, processing,
output, and storage activities.
- This feedback must be monitored and evaluated to determine whether the system
is meeting established performance standards.

A

Control of System Performance

124
Q

Information system activities

A

Input, output, processing, storage, control

125
Q

Optical scanning of bar-coded tags on merchandise.

A

Input

126
Q

Calculating employee pay, taxes, and other payroll deduction

A

Processing

127
Q

Producing reports and displays about sales performance

A

Output

128
Q

Maintaining records on customers, employees, and products

A

Storage

129
Q

can be any organized combination of people, hardware,
software, communications networks, data resources, and policies and procedures that
stores, retrieves, transforms, and disseminates information in an organization

A

Information system

130
Q

Information system

A

Information technologies, foundation concept, development proccess, business application, management challenge

131
Q

Fundamental behavioral, technical, business, and managerial
concepts about the components and roles of information systems.

A

Foundation concept

132
Q

Major concepts, developments, and management issues in
information technology - that is, hardware, software, networks, data management, and
many Internet-based technologies.

A

Information technologies

133
Q

The major uses of information systems for the operations,
management, and competitive advantage of a business.

A

Business application

134
Q

How business professionals and information specialists plan,
develop, and implement information systems to meet business opportunities.

A

Development proccesses

135
Q

challenges of effectively and ethically managing
information technology at the end-user, enterprise, and global levels of a business.

A

Management challenge

136
Q

The fundamental Roles of IS in Business

A

a. Support of business processes and operations.
b. Support of decision making by employees and managers.
c. Support of strategies for competitive advantage.

137
Q

consumer, you regularly
encounter information systems that support the business processes and operations at the
many retail stores where you shop.

A

Support of Business Processes and Operations:

138
Q

Information systems also help store managers
and other business professionals make better decisions

A

Support of Business Decision Making:

139
Q

Gaining a strategic advantage over
competitors requires the innovative application of information technologies.

A

Support of Strategies for Competitive Advantage:

140
Q

Process data resulting from business
transactions, update operational databases, and produce business
documents.

A

Transaction processing systems:

141
Q

Support team, workgroup, and
enterprise communications and collaborations.

A

Enterprise collaboration systems:

142
Q

When information system applications focus on providing information and support
for effective decision making by managers,

A

Management support systems:

143
Q

Provide information in the form of
prespecified reports and displays to support business decision making.

A

Decision support systems:

144
Q

Provide critical information from MIS,
DSS, and other sources tailored to the information needs of executives.

A

Executive information systems:

145
Q

Other classifications of IS

A

Expert systems:,● Knowledge management systems:, Functional business systems:Strategic information systems:

146
Q

Knowledge-based systems that provide expert advice and act
as expert consultants to users.

A

Expert systems

147
Q

Knowledge-based systems that support the
creation, organization, and dissemination of business knowledge within the
enterprise.

A

Knowledge Management Systems

148
Q

: Support a variety of operational and managerial
applications of the basic business functions of a company. Examples: information
systems that support applications in accounting, finance,

A

Fictional business systems

149
Q

: Support operations or management processes
that provide a firm with strategic products, services, and capabilities for competitive
advantage.

A

Strategic information systems

150
Q

Development information system solution

A

Investigate, analyze, design, implement, maintain

151
Q

this development process, end users and information specialists design
information system applications on the basis

A

Investigate

152
Q

of the business
requirements of an organization.

A

Analyze

153
Q

the economic or technical
feasibility of a proposed application,

A

Investigating

154
Q

e new system, and making improvements

A

Implement

155
Q

business value of a system.

A

Maintain

156
Q

Competition is a positive characteristic in business, and competitors share a natural, and
often healthy, rivalry.

A

Rivalry of Competitors

157
Q

Becoming a low-cost producer of products and services in the industry or finding ways to
help suppliers or customers reduce their costs or increase the costs of competitors.

A

Cost Leadership Strategy

158
Q

Developing ways to differentiate a firm’s products and services from those of its
competitors or reduce the differentiation advantages of competitors.

A

Differentiation Strategy

159
Q

This strategy may involve developing unique
products and services or entering unique markets or market niches

A

Innovation Strategy

160
Q

Significantly expanding a company’s capacity to produce goods and services, expanding
into global markets, diversifying into new products and services, or integrating into related
products and services.

A

Growth Strategies

161
Q

Establishing new business linkages and alliances with customers, suppliers, competitors,
consultants, and other companies.

A

Alliance Strategies

162
Q

Strategic Uses of Information Technology

A

locking in customers or suppliers,
b. building switching costs,
c. raising barriers to entry, and
d. leveraging investment in information technology

163
Q

Investments in information technology can allow a business to lock in customers
and suppliers (and lock out competitors) by building valuable new relationships
with them.

A

Lock in customers or suppliers

164
Q

A major emphasis in strategic information systems has been to find ways to create
switching costs in the relationships between a firm and its customers or suppliers.

A

Building switching costs

165
Q

By making investments in information technology to improve its operations or
promote innovation, a firm could also raise barriers to entry that would discourage
or delay other companies from entering a market.

A

Raising barriers to entry

166
Q

Investing in information technology enables a firm to build strategic IT capabilities
so that they can take advantage of opportunities when they arise.

A

Leveraging investment in information technology

167
Q
A
168
Q
  • Use IT to substantially reduce the cost of business processes.
    *
    Use IT to lower the costs of customers or suppliers
A

Lower cost

169
Q
  • Use IT features to reduce the differentiation advantages of competitors.
  • Use IT features to focus products and services at selected market niches
A

Differentiate

170
Q

Create new products and services that include IT components.
Develop unique new markets or market niches with the help of IT.
Make radical changes to business processes with IT that dramatically cut costs;
improve quality, effciency, or customer service; or shorten time to market

A

Innovate

171
Q

Use IT to diversify and integrate into other products and services* Use IT to manage regional and global .

A

Promote growth

172
Q
  • Use IT to create virtual organizations of business partners.
  • Develop interenterprise information systems linked by the Internet and extranets
    that support strategic business relationships with customers, suppliers, subcontractors,
    and others
A

Develop alliances

173
Q

Other Strategic Uses of Information Technology

A

*Develop interenterprise information systens whose convenience and efficiency create switching costs that lock in
customers or suppliers.
*Make major investments in advanced IT applications that build barriers to entry against industry competitors or
outsiders.
* Include IT components in products and services to make substitution of competing products or service 6/9
* Leverage investment in IS people, hardware, software, databases, and networks from operational uses in,
annlicrions

Information Systems (3 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions