Information Systems Flashcards

1
Q

What is an information system?

A

Information Systems collect, process, analyse, stores and disseminates Information for a specific purpose or “application” in an organisation.
It processes the inputs but are using technologies such as PC’s, Tablets, mobile devices, etc. and produces a put that I sent to users or other systems via electronic networks

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2
Q

What are the basic components of an information system?

A

Hardware
Software
People
Daughter
Network
Procedures

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3
Q

What is the primary purpose of information systems?

A

Information Systems are divided into three main stages
Data
Information
Knowledge

The information system processes data into information and knowledge

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4
Q

Explain Data

A

Elementary description of things, events, activities and transactions That I recorded, classified and stored, but not organised to convey any specific meaning

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5
Q

Explain information

A

Data that is being organised so that they have meaning and value to the recipient

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6
Q

Explain Knowledge

A

Information that has been organised and processed to convey understanding, experience and expertise As they apply to A current problem or activity

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7
Q

What is data?

A

Starts collected

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8
Q

What is information

A

Experience regarding the stats collected

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9
Q

What is knowledge

A

Combining the stats provided with the information

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10
Q

Examples of Information Systems in Hospitality

A

Management information systems

Property management system (PMS)
Reservation systems
Sales in catering systems
Recipe costing an inventory management systems
Yield/revenue management systems

Transaction processing systems

Point of sale (POS)

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11
Q

How does information system support people and organisational activities

A

We can also classified information systems by the nature of activities they support

Such support can be operational, managerial or strategic activities

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12
Q

Explain Operational Activities

A

Deal with Day-to-day operations of an organisation and operational activities or short-term in nature

The system is mainly use internal sources of information

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13
Q

Explain managerial activities

A

Do you still in general with middle management activities such as short-term planning, organising and control

Such systems can also give middle managers quick answers to queries when needed

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14
Q

Explain strategic activities

A

Information systems are often used to support we provide strategic responses for a change in enterprise environment

Information systems can also be used to support innovative strategic activities

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15
Q

How do Information Systems support supply chains

A

I supply chain is the flow of materials, information, money and services from raw material suppliers through factories and warehouses to end customers

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16
Q

Components of the supply chain

A

Internal supply chain
Upstream supply chain
Downstream supply chain

17
Q

Explain internal supply chain

A

Includes all the processes used by an organisation and transforming inputs of the suppliers to airport

18
Q

Explain upstream supply chain

A

Includes the organisations first tier suppliers and their suppliers

19
Q

Explain downstream supply chain

A

Includes all the processes involved in delivering the products to final customers