Information Processing Flashcards

1
Q

What is the first stage of information processing?
What is the purpose of this stage?
Which memory does it load?

A

ATTENDING;
Focuses on RELEVANT INFORMATION whilst FILTERING out UNNECESSARY INFORMATION;
Needs to be able to SWITCH to other ATTENTION SOURCES known as CONCENTRATION and can be SELECTIVE, SHIFTABLE and DIVISIBLE;
Interacts with WORKLOAD and SITUATIONAL AWARENESS to load the WORKING MEMORY

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2
Q

Why do we need to divide attention in aviation?

Give an example?

A

To achieve MULTIPLE TASKS also called TIME-SHARING;

While MONITORING ATTITUDE and FLIGHT PATH, may need to also RAISE FLAPS

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3
Q

What effects does stress have on concentration?

Give some examples?

A

SIMPLE TASKS become very COMPLEX as the brain is OVERWHELMED;
MISSING CALLS from ATC or FORGETTING STANDARD PROCEDURES

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4
Q

What is an example of an aviation accident where attention was one of the contributing factors?

A

EASTERN AIRLINES 401;
All pilots FIXATED on getting the landing gear LIGHT to ILLUMINATE, decide to stay at 2000ft but do NOT ACTIVATE AUTOPILOT CORRECTLY, MISS ALTITUDE ALERTS, DESCEND into the GROUND

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5
Q

What is the cocktail party effect?

When can it relate to aviation?

A

You may be in a DEEP CONVERSATION or BUSY ENVIRONMENT and still HEAR your NAME being spoken somewhere else NEARBY;
Can be experienced in DENSE AIR TRAFFIC and HEARING your CALL SIGN

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6
Q

What is the startle effect?
How can the effects be reduced?
What is an aviation related example of this?

A

A sudden UNEXPECTED EVENT that CAUSES the pilot to experience UNCONTROLLABLE, AUTOMATIC REFLEX both PHYSICAL and MENTAL;
MAINTAINING effective SITUATIONAL AWARENESS;
US Airways 1549 (Hudson River)

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7
Q

What is perception?

A

An ACTIVE PROCESS where you begin to INTERPRET and ORGANISE the SENSORY DATA and SEND small amount of PERTINENT DATA to the SHORT TERM MEMORY/WORKING MEMORY

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8
Q

What are the perception abnormalities?

Give an aviation related example for each?

A

HALLUCINATIONS: FALSE PERCEPTION of SOMETHING that is NOT THERE - ABNORMAL engine NOISE at NIGHT;
ILLUSIONS: FALSE PERCEPTION due to MISINTERPRETATION of the STIMULI - OPTICAL ILLUSIONS such as SLOPING GROUND or FLASE HORIZONS

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9
Q

What are the characteristics of short term/working memory?

A

Where the PROCESSING of INFORMATION occurs;
LIMITED CAPACITY but allows INFORMATION to be HELD TEMPORARILY for PROCESSING;
DURATION is SHORT TERM and lasts about 30 seconds;
RECEIVES input from SENSORY MEMORY;
RETRIEVAL from LONG TERM MEMORY

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10
Q

How many items can the short term memory usually store?

What factors affect this?

A

7 +/- 2 ITEMS;

Can REDUCE under conditions of STRESS, FATIGUE, or DISTRACTION

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11
Q

How can the capacity of the short term memory be increased?

A
GROUPING/CHUNKING information;
MNEMONICS (IMSAFE);
ASSOCIATION;
CARDS;
ROTE;
Saying WRITTEN instruction ALOUD;
VISUALISE the WORDS or NUMBERS
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12
Q

What are the characteristics of long term memory?

A

Where INFORMATION is FILED for later use;
CAPACITY is practically UNLIMITED;
DURATION is said to be UNLIMITED however there may be DELAYS in RETRIEVING INFORMATION;
Brain will ASSOCIATE NEW DATA that is sensed with what is ALREADY STORED;
NOT ALWAYS ACCURATE

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13
Q

How is the long term memory divided?

A
IMPLICIT MEMORIES (PROCEDURAL): MOTOR SKILL memory;
EXPLICIT MEMORIES (DECLARATIVE): SEMANTIC and EPISODIC memory
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14
Q

What are the characteristics of the motor skills memory?

A

Where SKILLS are stored: RIDING BIKE, TYING SHOE LACE etc;
HARD to TEACH;
REPETITION required to EMBED

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15
Q

What are the characteristics of the semantic memory?

A

The MEANING memory of the LONG TERM memory;
INFORMATION is stored in WORDS and includes the MEANING and USE of LANGUAGE: PHONE NUMBERS, CHECKLISTS etc;
NEW MATERIAL being learned needs FULL ATTENTION;
LEARNING in SITUATION helps with ENCODING and later RETRIEVAL through VISUALISATION: CHECKLIST in COCKPIT;
If NEW information is UNDERSTOOD it can often be retrieved by LOGIC

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16
Q

What are the characteristics of the event/episodic memory?

When is this memory considered in regards to air crash investigations?

A

Where EVENTS and EPISODES in your life are STORED;
Often INACCURATE due to ATTITUDES and PREFERRED OUTCOMES (THINK, SHOULD, WISH);
NON-EXPERT witnesses can provide BETTER information as an EXPERT witness (trained pilot) UNCONSCIOUSLY applies their KNOWLEDGE and EXPECTATIONS as what SHOULD have HAPPENED

17
Q

What are the levels of situational awareness?

A

PERCEPTION;
COMPREHENSION;
PROJECTION

18
Q

What is perception?

What is an example of it?

A

The ABILITY to NOTICE THINGS;

NOTICING a warning ALERT

19
Q

What is comprehension?

What is an example of it?

A

The ABILITY to UNDERSTAND what has been NOTICED;

Understanding that the ALERT MEANS LOST ALTITUDE, requires a MEMORY ACTION

20
Q

What is projection?

What is an example of it?

A

The ABILITY to THINK AHEAD and PREDICT the affect of what has been COMPREHENDED;
UNDERSTANDING the aircraft will be GROUNDED when arriving safely on GROUND

21
Q

What does enquiry mean in terms of situational awareness?

A

A means for INCREASING your OWN SITUATIONAL AWARENESS

22
Q

What does advocacy in terms of situation awareness?

A

A means for INCREASING someone ELSE’S SITUATIONAL AWARENESS

23
Q

What are the factors affecting situational awareness?

A
COMMUNICATION;
System DESIGN;
STRESS and WORKLOAD;
AUTOMATION;
PHYSIOLOGICAL factors;
PRECONCEPTIONS;
ABILITIES/EXPERIENCE/TRAINING
24
Q

How can group situational awareness be enhanced?

A
COMMUNICATION;
Use ALL RESOURCES;
Consider ALL CREW INPUTS;
AVOID ARGUMENTS;
AVOID thinking of BEING a WINNER/LOSER;
Use ADVOCACY and ENQUIRY 
Move to ASSERTION IF REQUIRED;
Every DECISION CANNOT meet EVERYBODY’S APPROVAL
25
Q

What are the two levels of execution?

A

CONSCIOUS CONTROL: Pilot makes DECISION and ACTS;
SUB-CONSCIOUS: Pilots brain RECOGNISES a previously MATCHED set of DATA and APPLIES MOTOR SKILLS that have been previously LEARNED as an UNCONSCIOUS REACTION

26
Q

What is the Yerkes-Dodson model?

A

A model that COMPARES AROUSAL to PERFORMANCE;

LOW and HIGH AROUSAL levels lead to WEAK PERFORMANCE due to LACK of INTEREST and STRONG ANXIETY respectively