Information Management

Question 1

It is a system that incorporates all the processes needed for effectively managing data—both incoming and outgoing patient information

Answer 1

Information Management

Question 2

are raw facts

Answer 2

Data

Question 3

Data that is processed

Answer 3

Information

Question 4

Types of information management

Answer 4

Manual (Paper-based System)
Computerized Laboratory Information System

Question 5

A computerized system for laboratory data is often called a

Answer 5

laboratory information management system and referred to as LIMS or LIS

Question 6

Four Stages of Information Management

Answer 6

Collection of Information
Storage
Analysis
Exchange

Question 7

obtaining relevant and accurate information

Answer 7

Collection of Information

Question 8

All data collected must be properly stored and protected

Answer 8

Storage

Question 9

The data should be analyzed to understand the meaning of the information and how it can be treated.

Answer 9

Analysis

Question 10

If data is shared from different sources, it can be compiled and analyzed at the level between agencies. This is a fundamental step to ensure a coordinated response.

Answer 10

Exchange

Question 11

Benefits of Information Management

Answer 11

Data Interpretation
Information Understanding
Knowledge Utilization
Effective Decision-Making
Appropriate Actions

Question 12

Data must be ___________to transform it into meaningful information

Answer 12

interpreted

Question 13

Information needs to be_____________ to develop into knowledge.

Answer 13

comprehended

Question 14

Knowledge empowers managers to make informed and effective decisions.

Answer 14

Knowledge Utilization

Question 15

Effective decisions prompt appropriate actions

Answer 15

Effective Decision-Making

Question 16

lead to significant and meaningful results

Answer 16

Appropriate actions

Question 17

Components of Information Management

Answer 17

People
Policies and Processes
Technology
Data and Information

Question 18

refers to anyone involved in the implementation of the information management, and to include creators and users of data and information

Answer 18

People

Question 19

To determine who has access to the data, establish retention periods, manage storage (including archiving), ensure secure information handling, and set timeframes for archiving or disposal

Answer 19

Policies and Processes

Question 20

The physical devices (computers, etc.) that store data and information, as well as any software utilized for data management.

Answer 20

Technology

Question 21

The essential elements utilized by all other components.

Answer 21

Data and Information

Question 22

COMMUNICATION PROCESS

Answer 22

Idea Formation
Message Encoding
Message Transmission
Decoding
Feedback

Question 23

Anything that interferes with clear communication is called

Answer 23

NOISE.

Question 24

is anything that creates problem in communication, understanding the message, feeling and expression.

Answer 24

Barriers (INTERFERENCE/NOISE)

Question 25

WAYS TO IMPROVE COMMUNICATION PROCESS

Answer 25

Use Clear Language
Be Concise
Establish Regular Communication
Understand Supervisory Needs
Engage with Clients
Maintain Stakeholder Communication
Develop Communication Skills

Question 26

This is a type of formal correspondence

Answer 26

Letter

Question 27

is a short, informal correspondence

Answer 27

Memo

Question 28

gives information on a definite topic or results from a specific subject

Answer 28

Report

Question 29

is a plan of action submitted for acceptance by an individual or group.

Answer 29

proposal

Question 30

It is a strong, deep, or close association or acquaintance between two or more people that may range in duration from brief to enduring

Answer 30

INTERPERSONAL RELATIONSHIP

Question 31

is the transmission of information within the department.

Answer 31

Intradepartmental communication

Question 32

is the transmission of information between or among departments; for example, the laboratory and the hospital administration through memos, letters and notices

Answer 32

Interdepartmental communication

Question 33

combines patient registration information, billing information, specimen information, barcoded specimen labels and a provider order for confirmation of testing.

Answer 33

test requisition

Question 34

reflects the laboratory’s image to the client/patient, the clinicians, and others who may use or need the report.

Answer 34

test result report

Question 35

It provide written information about policies, processes and procedures.

Answer 35

DOCUMENTS

Question 36

are documented evidence of activities performed, decisions made, or transactions conducted within an organization.

Answer 36

Records