Directing and Supervising the Laboratory Flashcards

1
Q

is the process of influencing people so that they will contribute to organization and group goals

A

Leading

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2
Q

Is that part of management function which actuates the organization members to work efficiently and effectively for the attainment of organizational objectives

A

Leading or Directing

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3
Q

ELEMENTS OF DIRECTING
AND LEADING

A

1.Motivation
2.Leadership
3.Communication

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4
Q

It is the reason/s one has for acting or behaving in a
particular way.
* The general desire or willingness of someone to do something

A

Motivation

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5
Q

Major Theories of Motivation:

A

Content Motivational Theories
Process Motivational Theories

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6
Q

examines the internal forces that drive the individual to specific actions

A

Content Motivational Theories

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7
Q

Content Motivational Theories examples

A

–Maslow’s Hierarchy of needs
–Herzberg’s Two-factor theory
–Alderfer’s EGR Theory
–Mc Clelland Achievement Motivation

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8
Q

attempt to explain the person’s reaction to external stimuli

A

Process Motivational Theories

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9
Q

Process Motivational Theories examples

A

Vroom’s Expectancy Theory
Adam’s Equity Theory
Skinner’s Reinforcement Theory

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10
Q

It proposes that humans are motivated by multiple needs and that these needs exist in hierarchy order:

A

Abraham Maslow’s Hierarchy of Needs
Theory

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11
Q

The order of needs in maslow’s theory

A
  1. Physiological needs
  2. Safety needs
  3. Belongingness/Social need
  4. Esteem needs
  5. Self-actualization needs
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12
Q

discusses about the factors that lead employees of an organization either towards job satisfaction or dissatisfaction (Dartey-Baah & Amoako, 2011).

A

Herzberg’s Two Factor Theory

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13
Q

Herzberg’s Two Factor Theory consist of both _______________ as factors

A

hygiene and motivator

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14
Q

Alderfer’s ERG Needs Theory states that humans have three core types of needs which are

A

A. Existence,
B. Relatedness
C. Growth

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15
Q

Mc Clelland’s Achievement Motivation states three acquired needs which are

A

Need for Achievement
Need for Power
Need for Affiliation

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16
Q

states that a person’s motivation is directly tied to an expected outcome as a result of their hard work and labor

A

Vroom’s expectancy theory of motivation

aka

Valence-instrumentality expectancy theory

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17
Q
  • It was developed by John Stacey Adams in the 1960s.
  • It suggests that employees compare their own inputs and outputs (e.g., effort and rewards) to those of others, and when there is a perceived imbalance, they will act to restore equity.
A

Adam’s Equity Theory

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18
Q

Itis a psychological principle suggesting that behaviors are shaped by their consequences, and that individual behaviors can be changed through reinforcement, punishment and extinction.

A

Skinner’s Reinforcement Theory

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19
Q

Life cycle of workers: a time of searching and exploring work and life alternatives

A

20-30 years old:

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20
Q

Life cycle of workers: high contentment to career advancement goals

A

30-40 years old:

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21
Q

Life cycle of workers: a period of questioning career and life choices, frequently evolves into mid-life crisis

A

40-45 years old:

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22
Q

Life cycle of workers: a time of increasing stability, acceptance, commitment to job, family and retirement

A

45 – 65 years old

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23
Q

It is employing management skills, people skills, and vision to accomplish the work of the organization.

A

LEADERSHIP

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24
Q

refers to the ability of an individual or an organization to guide individuals, teams, or organizations toward the fulfillment of goals and objectives.

A

LEADERSHIP

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25
common leadership styles
coach visionary servant autocratic laissez-faire or hands-off democratic pacesetter transformational transactional bureaucratic
26
Managerial Grid Leadership Model uses what grid
Blake Mouton Grid
27
Blake Mouton Grid factors
Horizontal axis -- concern for production Vertical axis -- concern for people.
28
this is the degree to which a leader emphasizes concrete objectives, organizational efficiency and high productivity when deciding how best to accomplish a task
Horizontal axis -- concern for production
29
this is the degree to which a leader considers team members' needs, interests and areas of personal development when deciding how best to accomplish a task
Vertical axis -- concern for people
30
Blake Mouton Grid with a score of 9,9 is what type of leadership
Team Management
31
Blake Mouton Grid with a score of 1,9 is what type of leadership
Country club management
32
Blake Mouton Grid with a score of 1,1 is what type of leadership
Impoverished management
33
Blake Mouton Grid with a score of 9,1 is what type of leadership
Authority-compliance management
34
Blake Mouton Grid with a score of 5,5 is what type of leadership
Middle of the road management
35
is the most effective leadership style. It reflects a leader who is passionate about their work and who does the best they can for the people they work with.
Team Management (9,9) – High Production/High People
36
or "accommodating" style of manager is most concerned about their team members' needs and feelings. They assume that, as long as their people are happy and secure, they'll work hard.
Country Club Management (1,9) – High People/Low Results
37
or "status quo" manager tries to balance results and people, but this strategy is not as effective as it may sound
Middle-of-the-Road Management (5,5) – Medium Results/ Medium People
38
Also known as "autocratic/authoritarian" or "authority-compliance" managers, people in this category believe that their team members are simply a means to an end. The team's needs are always secondary to its productivity
Produce-or-Perish Management (9,1) – High Results/Low People
39
Theory Y approach of leadership
Team Management (9,9) – High Production/High People
40
Theory X approach of leadership
Produce-or-Perish Management (9,1) – High Results/Low People
41
The Impoverished or "indifferent" manager is mostly ineffective. It means the absence of a leadership philosophy; leaders exert little effort toward interpersonal relationships or work accomplishment.
Impoverished Management (1,1) – Low Results/Low People
42
is a psychological phenomenon whereby higher expectations lead to increased performance
Pygmalion Effect
43
According to Goleman, situational leaders implement six specific leadership styles:
Coaching leadership Pacesetting leadership Democratic leadership Affiliate leadership Authoritative leadership Coercive leadership
44
where the focus is on individual’s personal development and job-specific skills.
Coaching leadership
45
where leaders need to present high expectations to their subordinates.
Pacesetting leadership
46
– where subordinates are nearly equal to the leader in terms of decision- making
Democratic leadership
47
where the subordinate comes first in all situations.
Affiliate leadership
48
where leaders take charge in identification and analysis of problems, but also allow subordinates to participate.
Authoritative leadership
49
where leaders simply tell subordinates what to do and how to do it.
Coercive leadership
50
The four leadership styles
Style 1: Telling Style 2: Selling Style 3: Participating Style 4: Delegating
51
Refers to an almost autocratic leadership role in which the leader tells the subordinates what to do. Further, the leader also explains how to do the tasks.
Style 1: Telling
52
Refers to a slightly more democratic model in which there is some discussion between the leader and the subordinates. The leader aims to ‘sell’ the idea and message to subordinates and to get them to buy into the process and the tasks
Style 2: Selling
53
Is largely a democratic leadership approach, leader allows more leeway to the subordinates. The amount of direction from the leader remains limited and the subordinates have an active role in making decisions and directing the way the tasks get finished.
Style 3: Participating
54
Finally, is characteristically a hands-off approach to leadership. The style means the leader is less involved in how decisions are made, allowing subordinates to make them and to take most of the responsibility in getting the job done
Style 4: Delegating
55
four different readiness levels that are used for understanding the maturity of the people the leader has to manage.
Readiness levels of the subordinates
56
Readiness level of People who don't have the right knowledge or skills for the role/job, and often lack willingness to finish the tasks
Readiness 1 aka R1
57
Readiness level of People who are willing to finish the tasks, but who don't have the knowledge or skills required to do so.
Readiness 2 aka R2
58
Readiness level of People who have the right knowledge or skills for the role/job, but who lack the willingness to take responsibility and/or finish the tasks
Readiness 3 aka R3
59
Readiness level of People who are willing to finish the tasks and take responsibility, and who are extremely skilled and knowledgeable
Readiness 4 aka R4
60
Matching leadership style for R1
TELLING
61
Matching leadership style for R2
SELLING
62
Matching leadership style for R3
PARTICIPATING
63
Matching leadership style for R4
DELEGATING
64
Blanchard’s developmental models
Enthusiastic Beginner Disillusioned Learner Capable but Cautious Performer Self-Reliant Achiever
65
High commitment low competence development level
Enthusiastic Beginner
66
Some competence, but problems cause lower commitment development level
Disillusioned Learner
67
Growing competence, but commitment can vary development level
Capable but Cautious Performer
68
High competence, high commitment development level
Self-reliant Achiever
69
In Blanchard’s opinion, leadership relies on two key behaviors:
supporting and directing
70
According to Blanchard, these behaviour are? Providing specific instructions, Controlling the behavior of subordinates.
Directing behaviors
71
According to Blanchard, these behaviour are? Encouraging subordinates, Listening subordinates, Offering recognition and providing feedback.
Supporting behaviors
72
FIEDLER’S Contingency Theory Comprised of three elements:
Leadership styles Situational variables and the relationship between styles Situation
73
Leadership styles - depends on two dimensions,
task- oriented and human-relations oriented
74
Situational variables and the relationship between styles
Leader’s Position Power Task Structure Leader
75
Situational variable concerned with the power or authority a leader derives from the position held by him in the organization.
Leader’s Position Power
76
Situational variable which is the extent to which the task requirements are clearly defined in terms of the task goals, processes and relationship with other tasks
Task Structure
77
Situational variable: member Relations, the degree to which the members have trust, confidence and faith in their manager
Leader
78
according to __________ Managers could move along the continuous line, adjusting their leadership style to fit the situation
Robert Tannebaum and Warren H. Schidmt
79
Likert’s 4 Discreet Management Styles
Exploitative Authoritative Benevolent Authoritative Consultative Participative
80
Responsibility lies in the hands of the people at the upper echelons of the hierarchy. The superior has no trust and confidence in subordinates
Exploitative Authoritative:
81
The responsibility lies at the managerial levels but not at the lower levels of the organizational hierarchy. The superior has condescending confidence and trust in subordinates (master-servant relationship).
Benevolent Authoritative
82
Responsibility is spread widely through the organizational hierarchy. The superior has substantial but not complete confidence in subordinates. There is a fair amount of teamwork, and communication takes place vertically and horizontally. The motivation is based on rewards and involvement in the job
Consultative
83
Responsibility for achieving the organizational goals is widespread throughout the organizational hierarchy. There is a high level of confidence that the superior has in his subordinates. There is a high level of teamwork, communication, and participation
Participative
84
Theory X - Theory Y Model is made by
Douglas McGregor