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Bus Man > Information & ICT > Flashcards

Information & ICT Flashcards

0
Q

Information is:

A

Data that has been processed into a form that assists decision-making and planning

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1
Q

Data is:

A

A collection of facts or quantities that has been assembled in some form of formal manner with the objective of processing it into specific information

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4
Q

Primary source of information

A

Info collected by the business itself, field research, first-hand info e.g. Market research data from a questionnaire, interview etc.

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5
Q

Secondary source of information

A

Information which is gathered from published resources, desk research e.g. Internet, journals

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6
Q

Advantages of primary information

A

See sheet

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7
Q

Disadvantages of primary information

A

See sheet

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8
Q

Advantages of secondary information

A

See sheet

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9
Q

Disadvantages of secondary information

A

See sheet

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10
Q

Internal sources of information

A

Info collected within the business - organisation’s internal records

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11
Q

External sources of information

A

Info collected from outside the business e.g. National statistics

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12
Q

Advantages of internal information

A

See sheet

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13
Q

Disadvantages of internal information

A

Seen sheet

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14
Q

Advantages of external information

A

See sheet

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15
Q

Disadvantages of external information

A

See sheet

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16
Q

Advantages of written information

A

Good for passing on information
Easy to be kept and used later
Easy to collect

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17
Q

Types of information

A

Written, Oral, Pictorial, Graphical, Numerical, (qualitative/quantitative)

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18
Q

Advantages of oral information

A

Good for discussions, providing advice and simple instructions
Provides an immediate response

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19
Q

Disadvantages of oral information

A

Less formal than written information

Can be easily forgotten

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20
Q

Written information

A

Info presented on paper or electronically in the form of text e.g. Email, letter, report

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21
Q

Advantages of pictorial information

A

Used for: Passing on information that can be easily remembered
Making documents more attractive
Emphasise a point

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22
Q

Disadvantages of pictorial information

A

Finding a relevant picture that effectively illustrates a point may be difficult

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24
Q

Advantages of graphical information

A

Good way to display numerical information clearly, emphasise points and make comparisons e.g. monthly sales, company performance

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25
Q

Oral information

A

Verbal and sound information communicated by voice e.g. Phone calls, meetings, conversations

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26
Q

Advantages of numerical information

A

Allows an organisation to make financial predictions, perform calculations and analyse it’s financial performance, especially if using a spreadsheet

27
Q

Quantitative information

A

Information that can be measured and is expressed in numerical form

28
Q

How can quantitative information be used?

A

Helps an organisation to analyse information and make accurate forecasts

29
Q

Qualitative information

A

Information that is expressed in words and is descriptive, and involved judgements or opinions

30
Q

How qualitative information is used

A

Allows an organisation to find out people’s opinions about e.g. products/advertising/new initiatives. However, information can be biased and difficult to analyse

31
Q

Value of information: high quality information is…

A

Accurate, appropriate, available, complete, concise, cost-effective, objective, timely

32
Q

Accurate information is…

A

Correct and free from errors

33
Q

Available information is…

A

Easy to obtain

34
Q

Complete information…

A

Isn’t missing parts out and is finished

35
Q

Concise information is…

A

Brief and to the point

36
Q

Cost-effective information is…

A

When the usefulness of the information outweighs the cost of gathering it

37
Q

Objective information is…

A

Free from bias

39
Q

Use of information in business

A

Helps monitor & control the business. Assists in decision making. Measures performance. Identifies new business opportunities.

40
Q

Helps monitor and control the business

A

Info ensures smooth running, helps check progress so that action can be taken if problems are highlighted. E.g. Internal info such as budgets, production/sales records

41
Q

Assists in decision making

A

Accurate and up-to-date info is needed to make decisions e.g. Wage rates/product prices/suppliers/no of employees. Poor decisions can have negative impact on business

42
Q

Measures performance

A

Owners & managers evaluate financial performance. Information is gathered to assist this e.g. Competition’s figures, budgets, comparing sales numbers etc.

43
Q

Identifies new business opportunities

A

Info collected to identify new or changing opportunities. E.g. Written/oral info from primary/secondary sources to assist to ensure meet customers needs

44
Q

Types of ICT

A

Networks, Email, Videoconferencing / Webcams, Internet, E-commerce, Interactive DVD, CAM (Computer Aided Manufacture)

45
Q

Benefits of ICT

A

See sheet

46
Q

Costs of ICT

A

See sheet

47
Q

Types of software

A

Databases, spreadsheet, word processing, desktop publishing (DTP), presentation packages, Computer Aided Design (CAD)

48
Q

Functions of a database

A

See sheet

49
Q

Functions of a Spreadsheet

A

See sheet

50
Q

Features of word processing

A

See sheet

51
Q

Desktop Publishing

A

Is used to produce high quality, professional looking documents. Allows user to import material produced on other packages & display text/graphics in a professional style

52
Q

Presentation packages

A

Combines text, graphics, tables, charts & graphs so that they can be projected onto screens and accessed at the click of a button

53
Q

Computer Aided Design (CAD)

A

Software used by architects, designers & engineers to design products in 3D on computer. Changes to designs can be made easily without expensive redrawing by hand

54
Q

Data Protection Act 1998

A

…

55
Q

Uses of ICT.

ICT assists…

A

With effective decision making. With providing information for staff. In maintaining accurate business records. In effective communication within an organisation.

56
Q

Effects of ICT on employees

A

See sheet

57
Q

Effects of ICT on organisations

A

See sheet

59
Q

Pictorial information

A

Displayed by a photo, image or picture e.g. Brochures, posters

62
Q

Numerical information

A

Information in the form of numbers often displayed as tables or spreadsheets

63
Q

Timely information is…

A

Available when needed and up-to-date

64
Q

Graphical information

A

Information in the form of graphs and charts e.g. Line graph, pie chart, bar graph

Bus Man (18 decks)

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