Information Held On ICT Systems

Question 1

Which department maintains personnel systems?

Answer 1

Human Resources.

Question 2

How is information for personnel systems collected?

Answer 2

Via the employee’s CV when they first join the company.

Question 3

What are employee details usually stored on?

Answer 3

A database.

Question 4

What information about employees does an organisation keep? (9)

Answer 4

Name.
Address.
Employee number.
Position within the organisation.
Qualifications.
Emergency contact details.
Date of birth.
Ethnicity.
Joining date.

Question 5

What is the purpose of an employee number?

Answer 5

To uniquely identify each employee.

Question 6

Why may a person’s personnel information change? (4)

Answer 6

Get a promotion.
Move house.
New contact details.
Surname changes because of marriage.

Question 7

What information is held on an organisations ICT systems? (6)

Answer 7

Personnel details.
Training records.
Payroll.
Sales.
Accounts and finance.
Stock control.

Question 8

What does payroll do?

Answer 8

Calculate an employee’s wage and deducts tax. It also keeps a record of how much money an employee earns overall in their time with the organisation.

Question 9

What sales information is stored in an organisations ICT services?

Answer 9

Records of all customer orders and contracts.

Question 10

What finance information is stored in an organisations ICT services? (4)

Answer 10

Tracks money paid and money owed.
Prepares a general ledger summarising accounts.
Preparation of balance sheets and income statements.
Keeps track of cash receipts and payments used to forecast cash-flow.

Question 11

What does ICT systems keep on stock control? (2)

Answer 11

Records the number, cost and location of each item held in stock.
Conducts re-ordering process.

Question 12

How are items in stock tracked?

Answer 12

Serial number