Influence Tactics

Question 1

Using facts / data to try and convince

Answer 1

Rational persuasion

Question 2

Tap into values, emotions and beliefs to gain support for a request or course of action

Answer 2

Inspirational appeals

Question 3

Influence agents asking others for help in directly influencing another person or group

Answer 3

Consultation

Question 4

Making others feel good about themselves -flattery either before or during influence attempts

Answer 4

Ingratiation

Question 5

Helping someone because you like them and they asked for your help.

Answer 5

Personal appeal

Question 6

Give-and-take .. Someone does something for you so you do something for them

Answer 6

Exchange

Question 7

A group working together towards a common goal to influence others

Answer 7

Coalition tactics

Question 8

Exerting undue influence on someone to do what you want or something undesirable will occur (threats)

Answer 8

Pressure

Question 9

When appeal is based on legitimate position or power - relies on compliance with rules, laws and regulation. Not intended to motivated but instead to align behind a direction.

Answer 9

Legitimating tactics