Influence 1

Question 1

Define power

Answer 1

The potential ability to exert influence other people to bring about desired outcomes

Question 2

What are the bases of power

Answer 2

Formal and Personal power

Question 3

What is formal power?

Answer 3

Power coming from position/formal authority

Question 4

What is personal power?

Answer 4

Power not coming from position/formal authority

Question 5

What are the 3 traits of formal power?

Answer 5

Coercive, reward, and legitimate power

Question 6

What are the 3 traits of personal power?

Answer 6

Expert, referent, and informational power

Question 7

What occurs when formal power is correctly used?

Answer 7

The employees follow demands, whether they agree or disagree

Question 8

What occurs when formal power is incorrectly used?

Answer 8

There is resistance to the demands

Question 9

How is power realized?

Answer 9

Through influence

Question 10

What is influence?

Answer 10

The effect of a person’s actions on the attitudes, values, beliefs, or actions of others