Industrial Ergonomics

Question 1

Direct costs:

Answer 1

Largely workers’ compensation, costing injuries, predicting injuries

Question 2

Indirect costs:

Answer 2

Additions above direct costs, non-compensated lost time, investigation, corrective actions, compensating actions, worker return - turnover and absenteeism

Question 3

Performance costs:

Answer 3

Non-illness related costs, productivity, quality, maintenance, timeliness, service

Question 4

Human error:

Answer 4

accident avoidance, near misses

Question 5

A delta T

Answer 5

A - actual production or process costs

T- theoretical (optimal) production or process costs

delta - production or process cost differential

Question 6

Delta losses include:

Answer 6

• productivity losses and operating costs
• additional time or labor costs
• product quality
• compensating actions used to avoid lost production or to avoid defects

Question 7

“delta” Loss Audit - 7 key items:

Answer 7

1. labor turn-over
2. absenteeism
3. overtime
4. sub-optimal labor
5. waste
6. rework
7. downtime