Individual and social approaches Flashcards
What are the features of the communication chain?
- focus on the individual speaker, their intention, and how their intention is converted into speech
- little focus on listener
- no inclusion of non-verbal behaviour
- at most a 2 person party, not multiparty
What is conversation analysis (CA)?
- an approach to the analysis of natural human social interaction, particularly in conversation
- emerged from sociology in 1960s and 70s
- based on the analysis of naturally occurring social interaction
What is the purpose of CA?
to uncover social rules/conventions that ppts in interactions need to follow to make their contributions understandable and ‘normal’
What are the features of the rules identified by CA?
- rules we all follow which have mostly been picked up without being explicitly taught them
- we are largely unaware of these rules
- tend to notice if others don’t follow them and make subsequent inferences about the speaker
What are the main stages of methodology in CA?
- data collection
- data transcription
- data analysis
What is the data collection stage of CA?
- collect naturally occurring behaviour
- non-verbal as well as verbal
- video or audio recordings taken
- often conversation, but can be any form of social interaction
What is the data transcription stage of CA?
- use a set of transcription symbols
- attempts to try to capture exactly how talk sounds, including silences and overlap
- non-verbal communication can also be captured
What is the data analysis stage of CA?
use recording and transcript to uncover systematic features of conversation/social interaction
What are the four areas of focus in CA?
- actions and sequence of actions
- epistemics
- turns and turn taking organisation
- repair organisation
What is the most important part for a listener within an interaction?
the speakers action
What is the job of listeners in an interaction?
Action ascription - need to work out the action of the speaker as it will have implications for how they should respond in their turn
What is the job of speakers within an interaction?
Action formation - constructing their turn in a way so that the listener will interpret which action they are conveying
What pattern does action sequence usually follow?
adjacency pairs
What is sequence organisation?
the ways in which actions are carried out through a sequence of turns
What are the features of adjacency pairs?
- composed of two turns
- different speakers
- usually adjacently paired
- relatively ordered (FPP then SPP)
- pair typed
What is an FPP?
first pair part
What is an SPP?
second pair part
When does an SPP become conditionally relevant?
when a FPP is produced
What happens if an SPP is not produced?
- notable absence
- listeners will draw inferences about what the lack of response ‘means’
How can answering indirectly occur?
- whatever is done after an FPP is inferred if possible as an SPP, or on the way to producing an SPP
- allows answering indirectly, as meaning is read into the response