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Alice’s APC > Inclusive Environments > Flashcards

Inclusive Environments Flashcards

1
Q

What is an inclusive environment?

A

A space designed + managed to be accessed + used by everyone

Facilities dignified, equal + intuitive use by all

Doesn’t physically or socially separate, discriminate or isolate

Readily accommodates + welcomes diverse user needs

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2
Q

Where can the definition of an inclusive environment be found?

A

National Planning Policy Framework

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3
Q

Why is creating an inclusive environment important?

A

They facilitate dignified, equal + intuitive use by everyone

They do not physically or socially separate, discriminate or isolate

Goes further than just complying with minimum legislative requirements – it is a moral, ethical + professional duty for everyone involved in built + natural environments

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4
Q

What impact can inclusive environments have on property values?

A

Properties which can meet needs of all are likely to be more valuable

Inclusive properties will see less voids, need lower incentives + achieve higher rents/values than those that don’t

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5
Q

Do inclusive environments go beyond minimum standards/legislative requirements?

A

Yes

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6
Q

What can inclusive environments do?

A

Creates buildings, places and spaces that can be used easily, safely and with dignity, by all of us, regardless of age, disability or gender

Provides choice, is convenient and avoids unnecessary effort, separation or segregation

Recognises that we all benefit from improved accessibility, including disabled people, older people + families with children, carers + those of us who do not consider ourselves to be disabled

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7
Q

What do inclusive environments require?

A

Inclusive planning, design + management

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8
Q

Why is it important to provide choice?

A

So that you do not isolate or discriminate against others

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9
Q

How do you promote diversity of user needs?

A

Promote inclusive design to ensure environments are accessible + usable by everyone, regardless of abilities or backgrounds

Provide training to employees on importance of diversity + inclusion

Implement firm wide policies

Encourage involvement from employees – seek feedback + seek participation

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10
Q

How do you promote inclusive environments?

A

Ensure spaces are designed to accommodate different user’s needs, including those with disabilities

Educate staff + stakeholders about the importance of inclusivity

Comply with laws, including the Equality Act 2010

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11
Q

How do you in particular promote inclusive environments?

A

Make an effort to recognise + challenge unconscious bias

Participate in training offered by my firm

Make an effort to talk to everyone in the office including those in different teams

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12
Q

How is your office inclusive?

A

It is accessible to all with lifts, disabled toilets + wide doors

There are multi-faith rooms + quiet meeting rooms where people can work without distractions

Open-plan main office space encourages interaction

Kitchen space + breakout room with seating areas for relaxation + socialising

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13
Q

What is cultural change?

A

Adoption of new values, beliefs + behaviours within an organisation

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14
Q

What may cultural change involve?

A

New policies + processes

Change in leadership or management structure

Adopting new beliefs or behaviours

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15
Q

How can cultural change be successfully implemented in an organisation?

A

Involve + encourage involvement from employees

Clear communication - reasons for change, benefits + plan for implementation

Active training

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16
Q

How can cultural change be problematic?

A

People are comfortable with way of doing things + fear the unknown

Miscommunications - if reasons for change are not clearly communicated

People may feel values + identities are being challenged

May have conflicting interests

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17
Q

What is inclusive design?

A

Making places everyone can use

Enables all users to participate equally, confidently + independent in everyday environments

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18
Q

What are the 5 inclusive design principles?

A
  1. People first
  2. Diversity + difference
  3. Choice
  4. Flexibility
  5. Positive experience
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19
Q

When should inclusive design be introduced?

A

From the outset, ideally not by additions or adaptations

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20
Q

Does inclusive design relate only to physical access?

A

No

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21
Q

What else, apart from physical access, might inclusive design include?

A

Anything removing barriers that create undue effort + separation

Anything enabling everyone to participate equally, confidently + independently in everyday activities

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22
Q

What should people not experience due to design?

A

Segregation

Special treatment

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23
Q

What is economic inequality?

A

Substantial differences in income in a population

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24
Q

What is gentrification?

A

Process where the character of a poor urban area is changed by wealthier people moving in, improving housing + attracting new businesses

Often involves displacing current inhabitants

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25
Q

What is the main problem of gentrification?

A

Existing businesses + residents are forced out to find lower cost accommodation

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26
Q

What issues might gentrification cause?

A

Loss of community

Displace residents

Change or loss in culture

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27
Q

What is social cohesion?

A

Extent to which society is connected, integrated + share common beliefs

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28
Q

What is economic equality?

A

Differences in how assets, wealth or income are distributed among individuals + populations

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29
Q

What is the key legislation relating to equality + accessibility in the UK?

A

Equality Act 2010

30
Q

What is the Equality Act 2010?

A

Law which protects people from discrimination, harassment + victimisation

Provides protection for people identified by 9 characteristics

31
Q

What anti-discrimination laws did the Equality Act 2010 replace?

A

The Sex Discrimination Act

The Race Relations Act

The Disability Discrimination Act

32
Q

What does the Equality Act 2010 relate to?

A

Design of built environment

Management of built environment

Services + processes associated with built environment

33
Q

What are the 9 protected characteristics under the Equality Act 2010? (MADGSRSPR)

A
  1. Marriage + civil partnership
  2. Age
  3. Disability
  4. Gender reassignment
  5. Sex
  6. Religion or belief
  7. Sexual orientation
  8. Pregnancy + maternity
  9. Race
34
Q

When are you protected?

A

In the workplace

When using public services, e.g. healthcare or education

When use businesses/organisations that provide goods + services, e.g. shops, restaurants

When use transport

When join club or association, e.g. tennis club

When have contact with public bodies, e.g. local council or government departments

35
Q

Can you give me an example of a public service which is not all inclusive?

A

The underground

Only 92 out of the 272 stations are wheelchair accessible

36
Q

Who does the Equality Act 2010 place a duty on?

A

Service providers + bodies exercising a public function

Controllers (landlord or management company) of let residential premises + common parts

Agents + landlords

37
Q

What are the duties under the Equality Act 2010?

A

A duty on service providers + bodies exercising a public function to make reasonable adjustments where someone is disadvantaged because of a disability (aims to provide equal access for disabled users to goods, services + premises)

A duty on controllers (landlord or management company) to ensure any dealings with tenant or occupier who could have a protected characteristics are dealt with in accordance with Act’s provisions. Includes making reasonable adjustments in relation to let premises + common parts

A duty not to discriminate based on any protected characteristic in selling or letting properties (aimed at agents + landlords)

38
Q

What does PSED stand for?

A

Public Sector Equality Duty

39
Q

What is PSED?

A

Public Sector Equality Duty

Duty was created under Equality Act 2010

Extends duty of public bodies to consider how their policies + decision-making affect individuals under broader protected characteristics of Act

40
Q

Can both the PSED and Equality Act 2010 apply to a public authority?

A

Yes

41
Q

What does the PSED require authorities to do?

A

Eliminate unlawful discrimination

Advance equality of opportunity between people who share a protected characteristic and those who don’t

Foster/encourage good relations between people who share a protected characteristic and those who don’t

42
Q

What might a reasonable adjustment include?

A

Changing how things are done, e.g. new rule or policy

Providing an auxiliary aid, e.g. British Sign Language interpreter

Changing physical features, e.g. widening doorways, ramps, lifts, automatic doors or more signage

43
Q

What does ‘reasonable’ relate to the effectiveness of? (APCED)

A

Adjustment
Practicality
Cost
Extent
Disruption

44
Q

Under the Equality Act, who is responsible for ensuring environments are inclusive?

A

Property owner or property manager

Inclusive design is the responsibility of everyone who works in built environment

45
Q

How does the Equality Act 2010 relate to property professionals?

A

Lettings or sales cannot be undertaken in a way which discriminates, harasses or victimises a person

46
Q

Is cost an element to consider in relation to making an environment inclusive?

A

Yes, reasonable test within the Equality Act 2010

If it is financially unviable to undertake the work, then it is not reasonable to

47
Q

Does the anticipatory duty and requirement for the provision of reasonable adjustments relate only to disability?

A

Yes

48
Q

Is there a duty on landlords and agents not to unreasonably refuse consent to alterations?

A

Yes

49
Q

If a service provider fails to make reasonable adjustments, what can a service user do?

A

Take legal action under the Act

50
Q

How can the Equality Act 2010 be enforced?

A

Individuals can take case to court if they experience discrimination

Equality Human Rights Commission (EHRC) can take action. They can investigate organisations + offer organisations the opportunity to enter into an agreement if they think organisation has breached Equality Act 2010

51
Q

As well as identifying the 9 protected characteristics, what else does the Equality Act 2010 identify?

A

4 types of discrimination

52
Q

What is Approved Document M of the Building Regulations?

A

Relates to minimum requirements for access to + use of buildings

Includes requirements for door widths, lifts + WCs

Volume 1 = dwellings, volume 2 = buildings other than dwellings

53
Q

Which Approved Document of the Building Regulations relate to accessibility?

A

Part M

54
Q

Do building regulations go beyond meeting minimum standards or legislative requirements?

A

No - they relate to minimum requirements ONLY

55
Q

Does compliance with Part M guarantee inclusive design and compliance with the Equality Act 2010?

A

No. It only provides minimum requirements

Does not guarantee buildings will be accessible to all

Equality Act has broader obligations, requiring adjustments beyond minimum standards set by Building Regulations

56
Q

Do you need to comply with both the Building Regulations and Equality Act 2010?

A

Yes

57
Q

What does NPPF say about inclusive environments?

A

Identifies need for planning policies and decisions to create places that are safe, inclusive and accessible and which promote health and well-being

58
Q

What is Approved Document K?

A

Part of building regulations in England

Provides guidelines for protection from falling, collision + impact in + around buildings

59
Q

What does Approved Document K say about inclusive design?

A

Emphasises safety in building design to prevent falls, collisions + impacts

Provides guidelines for staircases, ladders + ramps, guarding + barriers, doors + windows

Measures contribute to inclusive design by making buildings safer + more accessible

60
Q

What is Approved Document B?

A

Part of building regulations in England

Provides guidelines to ensure buildings are designed + constructed to protect occupants from fire hazards

Includes standards for means of escape, fire spread + fire protection/alarms

61
Q

What does Approved Document B say about inclusive design?

A

Emphasises inclusive design by ensuring fire safety measures are accessible by everyone

This includes means of escape + fire alarms/detection systems

62
Q

What is the Regulatory Reform (Fire Safety) Order 2005?

A

Piece of fire safety legislation in England + Wales to ensure buildings are safe from fire hazards

Requires individuals responsible for non-domestic premises to conduct fire risk assessments, implement fire safety measures + maintain fire precautions

63
Q

What does the Regulatory Reform (Fire Safety) Order 2005 say about inclusive design?

A

Must identify needs of disabled users

Must ensure proper evacuation arrangements are in place

64
Q

What is the Building Safety Act 2022?

A

Legislation aimed at improving building safety, especially in high-rise residential buildings

Introduced in response to Grenfell Tower tragedy

Sits alongside Fire Safety Act 2021

65
Q

How does the Building Safety Act 2022 relate to inclusive environments?

A

Act’s emphasis on safety + accountability indirectly supports inclusivity by ensuring that buildings are safe + accessible for all occupants

66
Q

What is the Fire Safety Act 2021?

A

Legislation relating to fire safety responsibilities in multi-occupied buildings

Arose from Grenfell Tower Fire + amends Regulatory Reform (Fire Safety) Order 2005

67
Q

How does the Fire Safety Act 2021 relate to inclusive environments?

A

Require the Responsible Person (person in control of premises) to prepare a fire risk assessment, including needs of disabled users

Consider installing smoke alarms with a vibrating pad or flashing light, smoke alarms with a strobe light or emergency call system

PEEP should be prepared for users who have difficulty exiting building in emergency

68
Q

What is a PEEP + what does it stand for?

A

Personal Emergency Evacuation Plan

Customised escape plan designed for individuals who need assistance/special arrangements to safely evacuate a building during an emergency

Ensures that everyone, regardless of mobility or other impairments can reach place of safety

69
Q

What is BS 8300?

A

Introduced in 2018

Goes beyond minimum requirements set out in Approved Document Part M

Part 1 provides guidance relating to accessible + inclusive design of new public spaces

Part 2 relates to internal design to meet all user requirements. Does not apply to individual residential dwellings

Guidance on lighting external areas, ramp gradients and rises, accessible viewing for audience seating, sanitary facilities, WC layout + baby change facilities

70
Q

What is the Changing Places campaign?

A

Launched in 2006 by Changing Places Consortium

Aims to provide toilet facilities which are safe, comfortable + accessible for those who cannot use standard accessible toilets

Alice’s APC (22 decks)

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