Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Investigations > Incident Investigatons > Flashcards

Incident Investigatons Flashcards

1
Q

What are incident investigations precipitated by?

A

An event occurring or a complaint made by someone concerning the alleged conduct of another

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

The activities in an incident investigation are governed by what?

A

Industry practices
Statutory rules and regulations
Common law

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

In claims investigations: All serious, significant and/or sensitive claim investigations should be handed through what?

A

Personal contact

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

In claims investigations: The scope of these investigations will be determined by what?

A

The nature and extent of the claim

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q 
In claims investigations: Certain information should be obtained such as:
1)
2)
3)
4)
5)
6)
7)
8)
A

1) Notice of claim by the reporting party
2) Coverage information
3) Statements
4) Official agency reports
5) Newspaper & periodiccals
6) Reports from experts
7) Visual aids
8) Documentary evidence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

In claims investigations: Coverage information includes what?

A

ID of vehicles, premise, product, and value of item covered under the claim

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

In claims investigations: Statments should be gathered from whom?

A

1) Material witnesses
2) Claimants
3) Independent witnesses (ie insurance producer, claims adjuster, appraiser)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

In claims investigations: What are examples of official agency reports?

A

Police, rescue, hospital, fire dept, weather

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

In claims investigations: Reports from experts include what?

A

Appraisers, physicians, laboratory analysis, and forensic analysis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

In claims investigations: Documentary evidence includes what?

A

Deeds, mortgages, leases, contracts, liens, and other claims

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

If interviews are designed in a statement fashion, there are 2 types of statements:
1)
2)

A

1) Narrative

2) Question & Answer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Any recordings, notes, or other documentation should be:

A

maintained

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Compliance investigations are relating to the determination of ensuring that the organization and its employees have been complied with what?

A

All laws, regulations, and policies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What are eight of the types of compliance investigations?

A

1) Equal employment opportunity
2) harassment
3) Workplace safety
4) Confidential and proprietary information
5) Conflict of interest
6) Antitrust violations
7) Security requirements
8) Regulatory violations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is a sudden, violent and noisy eruption, outburst or discharge of material acting upon a force such as fire, shock, or electrical charge which causes the material, either solid or liquid, to convert into a gaseous state advisedly expand or burst?

A

An explosion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What are the three basic rates of explosion?

A

1) Flash fire
2) Explosion
3) Detonation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

An immediate reaction in which it’s fuel is consumed upon ignition

A

Flash fire

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

A sudden outburst or discharge of material upon force or other material

A

Explosion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Strong shockwave set up by a primary and secondary high explosive

A

Detonation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Multiple or compound explosions

A

Detonations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Where do flash fires usually occur?

A

In the open

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

What occurs if a flash fire happens within the confines of a building?

A

An explosion occurs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

What are the three basic types of explosions?

A

1) Mechanical
2) Chemical
3) Nuclear

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

What kind of explosion is this? Steam building up in a boiler with a defective safety device causes asudden rupture and explosion

A

Mechanical

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

What kind of explosion is this? It results from an extremely rapid conversion of a solid or liquid explosive compound into gases

A

Chemical

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

What kind of explosion is this? An explosion is accomplished when the nucleus of an atom is split releasing tremendous energy

A

Nuclear

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

What are the two general types of substances having detonation capabilities?

A

Low explosives and high explosives

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Examples would be black powder, smokeless powder, and nitrocellulose

A

Low explosives

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

Examples would be nitroglycerin, dynamite, nitro starch, TNT, picric acid, Mercury fulminate, tetryl, lead azide nitromannite

A

High explosives

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

A sudden bursting inward

A

Implosion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

A sudden bursting outward

A

Explosion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

What are the five key motives of the crime of arson?

A

1) Economic gain
2) Personal satisfaction
3) Sabotage
4) Pyromania
5) Diversionary tactic to conceal the commission of other crimes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

What kind of fire should be investigated?

A

Every fire, regardless of size

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q 
Who investigates fires for determining cause and origin and responsibility?
1)
2)
3)
4)
5)
A

1) Fire Dept
2) Local police
3) Federal agencies (ie ATF, FBI)
4) Insurance representatives
5) Private organizations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

A willful act designed to hinder or extract the purposes for which an organization operates

A

Sabotage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

What are six motives for sabotage?

A

1) Disgruntled employee
2) Union conflict
3) Dissatisfied outside contractor
4) Organized crime element
5) Foreign manipulation
6) Rioting

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

Is it easy or difficult to identify and prove acts of sabotage?

A

Difficult

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

If sabotage is strongly suspected, what two following actions should be taken?

A

1) Notify law-enforcement

2) Preserve evidence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

Why is arson generally an effective type of sabotage?

A

It tends to destroy evidence because evidence is consumed in the fire itself

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

What kind of program will do much to prevent internal theft?

A

An effective loss control program

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

What are the five key elements in an effective loss control program?

A

1) Carefully designed to safeguard measures and preventative aids
2) Prompt reporting of missing items
3) Taking of immediate steps towards apprehension and recovery
4) Prosecution
5) Remedial action

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

What are five commonly recognized key vulnerable areas of theft?

A

1) Shipping and receiving
2) Warehouses and other storage areas
3) Stockrooms
4) Tool storage
5) Parking lots

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

When conducting a theft investigation, complete descriptions of missing items should include what three things?

A

1) Serial, model, and other identifying numbers
2) Distinctive marks
3) Monetary value

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

Put the steps in order for the emergency first phase of an accident:
?) Locate and safeguard physical evidence
?) Care for the injured
?) Locate drivers and possible witnesses
?) Get any fire or other hazards under control
?) Determine any existing traffic hazards

A

1) Care for the injured
2) Get any fire or other hazards under control
3) Locate drivers and possible witnesses
4) Determine any existing traffic hazard
5) Locate and safeguard physical evidence

45
Q

After the emergency phases under control, determine condition of drivers and conduct interviews regarding what?

A

Licensing, registration, and their explanations what happened

46
Q

After emergency phase is under control, gather evidence for identifying what?

A

Any hit-and-run vehicles

47
Q

After emergency phase is under control, interview what?

A

Other witnesses

48
Q

After emergency phase is under control, Determine and report position and condition of what?

A

Vehicles involved

49
Q

After emergency phase is under control, Take photographs of what?

A

Vehicles and debris at the scene

50
Q

After emergency phase is under control, Determine and report were injured persons and damage vehicles were what?

A

Taken

51
Q

After emergency phase is under control, Determine _____, _____, and _____ at time of the accident

A

Weather, visibility, and road surface conditions

52
Q

After emergency phase is under control, Determine how, if any, actions of drivers what?

A

Contributed to the accident

53
Q

What are the three types of measurements and maps important in accident investigations?

A

1) Urgent measurements to locate things at the scene
2) Measurements of location to make scale maps and diagrams
3) Drawing a map from the measurements made in locating on it objects or marks at the scene

54
Q

When possible, who should written statement be taken from?

A

All witnesses and drivers

55
Q

What are the six things it is important to show in photographs of an accident scene?

A

1) Position of vehicles at time of accident
2) Damage
3) Angles of collision
4) Marks on road
5) Packs of vehicles before, during and after collision
6) Overall condition of scene as viewed by driver

56
Q

When is the reconstruction of an accident usually necessary?

A

When the cause of an accident cannot be satisfactorily determined by available evidence

57
Q

This is the placement of an operative in the situation in which the parties do not know the operatives true identity or purpose

A

Undercover investigations

58
Q

What is the intent of undercover investigations?

A

To develop information for prosecution (either civil or criminal) for recovery, or limitation of asset losses

59
Q

In undercover investigations, What should be obtained?

A

Evidence of the past act or future crime

60
Q

In undercover investigations of asset diversions, What should be identified?

A

Persons engaged, methods used, and/or the destination of decorative materials

61
Q

In undercover investigations, What should be identified?

A

Parties involved in the activity

62
Q

In undercover investigations, establish that certain employees what?

A

Engaged in activities for which disciplinary action can be taken

63
Q

Undercover investigations: problems with injury

A

Employees may react violently to prevent discovery

64
Q

Undercover investigations: problems with Exposure

A

Employee morale, customer/supplier relationships, labor availability, distribution of goods may suffer

65
Q

Undercover investigations: problems with Unfair labor practices

A

Interference, restraint or coercion of employees in the exercise of the collective bargaining rights

66
Q

Undercover investigations: problems with Civil actions for damage

A

The accuser my show in intrusion at the time and place where there was an expectation of privacy, or public disclosure of private facts

67
Q

Undercover investigations: problems with Civil Actions for Damage. Investigative techniques must stop short of what?

A

Any actual invasion of privacy

68
Q

Undercover investigations: problems with new bargaining issue

A

Disciplinary action might cause a grievance and an allegation that the investigation was a contractual violation

69
Q

Investigator must not be known to whom?

A

The target population

70
Q

The investigator must be what kind of fit in the assignment?

A

A logical fit

71
Q

The investigator must know what six things?

A

1) The identity of the control person
2) Means of contact with the control person
3) Actions forbidden
4) The general purpose of the assignment
5) Cover story
6) Work environment

72
Q

What does the cover story explain?

A

Qualifications of the job, how they got the job, and their past life

73
Q

What is provided to support the cover?

A

Routine documents

74
Q

What should not be carried by the undercover operative?

A

Any document of actual identity

75
Q

The method to place the undercover operative in the undercover assignment

A

Placement technique

76
Q

The job must cover what?

A

The area involved

77
Q

The job must have few what?

A

Controls

78
Q

The job must allow the operative to appear what?

A

Ordinary

79
Q

What kind of job should be avoided?

A

The “tailor-made job”

80
Q

What are the two essentials in the control scheme?

A

1) A control person

2) a control plan

81
Q

What does the control person do?

A

Provides instructions, evaluates reports, and redirects the efforts as needed

82
Q

In addition the control person, there should also be what?

A

An alternate to the control person who possesses the same information as the control person

83
Q

Who does the control plan includes?

A

Control person(s) authorized to contact the operative

84
Q

What does the control plan include regarding communication?

A

The means and frequency of communication contact

85
Q

What contingencies does the control plan includes?

A

Illness of the undercover operative, injury to the undercover operative, investigation is compromise

86
Q

What are the support resources in the control plan?

A

Surveillance

87
Q

The control plan includes relations to what?

A

Law-enforcement

88
Q

What is the final part of the control plan?

A

Termination of the investigation

89
Q

What is the rule regarding undercover investigation’s use of telephones?

A

Telephones must be answered whenever called

90
Q

Who is normal contact made by?

A

The operative

91
Q

In undercover investigations, how often must communications be made?

A

Daily

92
Q

What are the three rules regarding “drops”?

A

1) Must be reasonably accessible
2) Not likely to be disturbed
3) Where material will not be affected by the weather

93
Q

It’s criminal charges are secondary in importance, it may be better to proceed how?

A

Without law enforcement

94
Q

Once law-enforcement has been invited to participate in the investigation, what requirements apply?

A

Due process

95
Q

If a private undercover operative knows that he or she may be subject to committing illegal acts or engaging in a conspiracy to commit illegal acts, what should be done?

A

Law-enforcement authorities should be contacted or consulted

96
Q

The undercover operative _________ from within the employers organization

A

Should not come

97
Q

Who should be informed or involved of the undercover operation?

A

Only those essential to the plan

98
Q

Within the organization, how often should routine briefings be conducted?

A

Never

99
Q

What other management personnel are required, these individuals should be informed of the investigation on what kind of basis?

A

A selected basis only

100
Q

What three things need to be considered when planning the termination of an investigation?

A

1) If the investigation will ever be disclosed
2) How to withdraw the undercover operative without creating questions
3) How to use the results without exposing the undercover operative and/or the investigation

101
Q

If the investigation is compromised, the three objectives are:

A

1) Withdraw the undercover operative immediately and safely
2) Salvage as much from the investigation as possible
3) Prepare explanation, defenses, or positions needed to offer if necessary

102
Q

If compromised, the true identity of the undercover operative _______ revealed

A

Must not be

103
Q

The investigation is compromised, how should the investigation be terminated?

A

Discontinue the investigative activity and wait for (or create) an opportunity for a natural withdrawal from the undercover investigation

104
Q

Who should prepare the reportings of all useful information developed during the course of the undercover investigation?

A

The control person

105
Q

What should be conducted to determine issues relating to the investigation?

A

Analysis

106
Q

What are the costs associated with undercover investigations?

A

The wage paid to the undercover operative, payroll taxes, and the fee paid to the undercover operative and/or his/her agency

107
Q

What is the reason for the daily reporting and information control of an undercover investigation?

A

Expenses

108
Q

When should undercover investigations be used?

A

When there is no alternative methods available

109
Q

What legal aspects should be reviewed regarding an undercover operative?

A

Licensing and requirements

Investigations (8 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions