improving quality Flashcards
1
Q
what is quality control
A
checking goods as they are made or as they arrive from suppliers.
2
Q
what is quality assurance
A
this is introducing measures in the production process to ensure that things don’t go wrong in the first place.
3
Q
what is total quality managment
A
where every department in the business views quality as a priority and the entire workforce is commited towards quality improvments
