Improving Employer-Employee Relations

Question 1

What does a successful employer-employee relationship maximise and minimise?

Answer 1

Maximises cooperation
Minimises conflict between 2 groups

Question 2

What is the purpose of communication?

Answer 2

To pass on info and ideas

Question 3

Why is communication within the business essential?

Answer 3

For making plans, motivating staff and giving instructions

Question 4

List 4 ways that relations can be improved between employee and employer

Answer 4

Changing organisational design
Delegation
Decentralisation

Question 5

What are benefits to the employer if you have good relations with employee?

Answer 5

Great reputation
Productivity and efficiency increase
Informed decisions
2 Parties will be aligned with the same objectives and aims

Question 6

What are 4 benefits to the employee if you have good relations with employee?

Answer 6

Feel involved
Could lead to bonuses
Job satisfaction can increase
Develop skills

Question 7

What is it called when individual employees negotiate with their employee about their own working conditions?

Answer 7

Individual bargaining

Question 8

What is individual bargaining used for ?

Answer 8

Flexible working arrangements

Question 9

Give 6 barriers that can prevent communication being effective

Answer 9

Attitudes
Language barriers
Long chain of comms
Sense of purpose
Remoteness
Group Behaviour